Customer Liaison Officer

2 days ago

Baulkham Hills, Australia CLARENDON HOMES Full time

**ABOUT US**

The Campbell Property Group was established in 1978 and consists of Clarendon Homes, Domaine Homes. CPG Estates. Clarendon and Domaine Homes are one of the leading project housing enterprises in NSW and QLD. On the Development side, CPG Estates looks after our land subdivision and acquisitions. Overall we are an Australian-owned, residential builder renowned for our passionate people, innovative designs, and high-quality homes.

At the Campbell Property Group, we know that our success lies with great people, expertise, and the highest levels of integrity and honesty. We look out for each other and always treat each other with respect, as we have been for 45 years.

Come join our highly motivated team and make the most of the opportunities and support we'll be delighted to offer you. We have a great culture; we work hard and love what we do. We celebrate ours and your successes.

**THE ROLE**

We are seeking Customer Liaison Officer to join our high performing Sales team on a full-time basis, reporting to the NSW Sales Manager. You will be proactively supporting the customers from their deposit to contract signing stage, with focus on assisting the customer during their journey with Clarendon Homes.

**Your day-to-day tasks would involve but not limited to**:

- Scheduling customer tender and contract meetings with respective Tender and Contract presenters.
- Proactively contact the customer to follow up on the progress of the contract and to assist on any queries.
- Liaise with key internal contacts to ensure documentation is prepared prior to customer appointments.
- Provide updates to the Sales Manager and Operations Manager on the pre-Tender/Contract sales process and make recommendations where necessary.
- Liaise with other departments (e.g., Estimating, Drafting, Customer Service) and take necessary action in the contract process.

**To be successful for this role you'll need**:

- Strong customer service & Problem-solving approach.
- Background in Tenders and contract presenting.
- Strong business acumen.
- Certificate 4 in Building and Construction is nice to have.
- Ability to work in a fast-paced environment while liaising with multiple teams.

**Perks of working with CPG**
- Competitive remuneration with annual reviews
- Career advancement opportunities to help you to reach your professional goals.
- Flexible working arrangements
- Learning and development opportunities - online learning platform and site training.
- Paid parental leave for primary and secondary carers.
- Rewards Days - Extra day off each year
- Discount on building a home.
- Access to novate leases.
- Generous employment referral bonuses scheme.
- Discount from our suppliers - household appliances, materials and stunning furniture at cheaper prices.
- Employee assistance program.

CPG values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. CPG is proud to be an equal opportunity workplace.

**How to apply

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