Admissions Officer

1 week ago

Melbourne, Australia Builders Academy Australia Full time

Melbourne CBD location with strong team support
- Work with a leading RTO in construction education
- Clear career pathways within a growing education group

Are you passionate about delivering exceptional student experiences and being the first point of contact on a learner's journey? Builders Academy Australia (BAA) is seeking an enthusiastic and detail-oriented **Admissions Officer** to join our dynamic Student Support Services team in the heart of Melbourne.

**About Us**:
Builders Academy Australia (BAA), a part of UP Education, is a leading Registered Training Organisation (RTO) specialising in the building and construction industry. With strong industry ties — originally founded by Simonds Homes — BAA is committed to training the next generation of builders through quality, accredited education.

We provide nationally recognised qualifications in trades, construction management, sales, WHS and more, with delivery models ranging from classroom-based to virtual and on-the-job training.

**Your Role**:
As an **Admissions Officer**, you’ll play a critical role in guiding prospective students from enquiry to enrolment, ensuring a seamless and supportive experience throughout their learning journey. This is a fast-paced, customer-centric role with a strong focus on administration, compliance, and communication.

**Key Responsibilities**:

- Convert enquiries and registrations into successful student enrolments
- Provide accurate course advice and assess student eligibility
- Conduct pre-training reviews and complete enrolments over the phone
- Ensure data accuracy across systems such as VETtrak, VETenrol, Canvas, and Salesforce
- Deliver exceptional service via inbound/outbound calls and web enquiries
- Process and verify enrolment paperwork for compliance
- Meet daily performance targets and KPIs
- Collaborate closely with internal teams including Sales, Compliance, and Training Delivery

**About You**:

- Proven ability to multitask in a fast-paced, team-based environment
- Strong communication skills and a customer-first mindset
- Experience in an RTO or administrative role (preferred)
- Knowledge of vocational funding models (Skills First, VET Student Loans, etc.)
- Competent with Microsoft Office and CRM/Student Management Systems (VETtrak experience ideal)
- Ability to work independently with strong attention to detail
- Certificate III in Business/Customer Contact or similar (Cert IV TAE desirable)

**Why Join BAA?**:

- Be part of a passionate and purpose-driven organisation
- Melbourne CBD location - close to public transport
- Collaborative team culture built on integrity, respect, loyalty and honesty
- Opportunity for professional growth and development
- Make a meaningful impact on the future of Australia’s construction workforce

Ready to launch your career with a growing and respected education provider? We want to hear from you.

Submit your resume

  • Admissions Officer

    2 weeks ago

    Melbourne, Australia RMIT University Full time

    Overview: - Full-time, Continuing position- Salary Level HEW 5 + 17% Superannuation- Based at the Melbourne CBD campus, and hybrid ways of working About the role As Admissions Officer, you will ensure a quick turnaround of all admissions-related enquiries and tasks. You will be working in the Direct Admissions team and be responsible for supporting the...

  • Admissions Officer

    2 weeks ago

    Melbourne, Australia Wattle College Full time

    Wattle College is a Registered Training Organisation (RTO 45676, CRICOS 03905A) based in the Melbourne CBD region. We are seeking an experienced admissions officer to join our vibrant team. The role includes creating offer letters and communicating with students regarding admissions at Wattle College. **Key Responsibilities Include**: - Issuing letter of...

  • Admissions Officer

    2 weeks ago

    Melbourne, Australia Pass Global Pty Ltd Ta ALTEC College Full time

    PASS GLOBAL Pty Ltd trading as ALTEC College is a Registered Training Organisation offering an extensive range of nationally accredited courses from Certificate to Diplomas. ALTEC College trains in a wide range of disciplines including Business, Leadership & Management, Cookery & Hospitality and Building and Construction. We are currently seeking to appoint...

  • Admissions Officer

    4 days ago

    Melbourne, Australia Pass Global Pty Ltd Ta ALTEC College Full time

    PASS GLOBAL Pty Ltd trading as ALTEC College is a Registered Training Organisation offering an extensive range of nationally accredited courses from Certificate to Diplomas. ALTEC College trains in a wide range of disciplines including Business, Leadership & Management, Cookery & Hospitality and Building and Construction. We are currently seeking to appoint...

  • Admissions Officer

    1 week ago

    Melbourne, Australia RMIT University Full time

    Overview: - Admissions OfficerFull-time, Fixed Term position until December 2025- Salary Level HEW 5 + 17% Superannuation- Based at the Melbourne CBD campus, and hybrid ways of working - About the role Experience in international admissions, Studylink and PRISMS would be highly regarded. If you are enthusiastic and pride yourself on your high level of...

  • Officer, Admissions

    1 week ago

    Melbourne, Victoria, Australia Deakin University Full time $83,000 - $93,000 per year

    Job no: 576619Work type: Full-timeLocation: Geelong - Waurn Ponds, Melbourne - Burwood, FlexibleCategories: Student ServicesBased at our Melbourne, Burwood or Geelong Waurn Ponds Campus + hybrid work arrangementsMultiple Full-time, fixed-term positions available until March 2026HEW 5 $83,407 - $93, % SuperannuationBenefits for working with usAt Deakin, we...

  • Admissions Senior Officer

    1 week ago

    Melbourne, Victoria, Australia RMIT University Full time $70,000 - $120,000 per year

    Overview:Full-time, Continuing positionSalary HEW 6 + 17% Superannuation and Flexible Working ArrangementsBased at the Melbourne CBD campus, but may be required to work and/or be based at other campuses of the UniversityAbout YouThe Admissions Senior Officer will manage and assess applications for VTAC, International, and Direct applicants, including those...

  • Admissions Coordinator

    1 week ago

    Melbourne, Australia Mercy Health Australia Full time

    Employment Type: Permanent full time Hours: 76 hours / fortnight Location: Oakleigh, VIC Upload with Application: Resume, cover letter, and all relevant qualifications Where there’s life, there’s Mercy. Where there’s care, there’s You. Through the battles and the breakthroughs, we're there. Where will you be? For over a century, our incredible...

  • Admissions Coordinator

    1 week ago

    Melbourne, Australia Mercy Health Australia Full time

    Employment Type: Full Time Location: Hughesdale Upload with Application: Resume, Cover Letter and any relevant qualifications Contact: Tessa Devery Where there’s life, there’s Mercy. Where there’s care, there’s You. Through the battles and the breakthroughs, we're there. Where will you be? For over a century, our incredible teams have provided...

  • Admissions Senior Officer

    1 week ago

    Melbourne, Victoria, Australia RMIT University Full time $90,000 - $120,000 per year

    Overview:​​Full-time​, ​Continuing position​ Salary HEW 6 + 17% Superannuation and Flexible Working ArrangementsBased at the ​Melbourne CBD​ campus, ​but may be required to work and/or be based at other campuses of the University​   About You  The Admissions Senior Officer will manage and assess applications for VTAC, International, and...