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CRM & Loyalty Manager

2 weeks ago

Melbourne, Australia Just Digital People Full time

Best in class flexibility
- Work for a growing, sustainable fashion retailer
- Great culture

Just Digital People have a great opportunity for an experienced
**CRM & Loyalty Manager** to join this booming, eco friendly fashion retailer

**Let's start off with what is in it for you**
- WEEKEND WEDNESDAYS. You get Wednesdays off These guys work a 4 day work week.
- Flexi working
- Extra 5 days annual leave.. But you must use it doing something FUN
- Career mapping, and career development programmes - spend $2k a year on what you want
- Product discounts
- Christmas retreats - Last year was a 3 day company retreat in Bryon Bay
- Stocked kitchen
- THE LIST GOES ON..

**A day in the life...**
- Bringing a fresh, creative and informed identity to the table, assisting in the development of the annual Marketing plan
- Ensuring you are organised and prioritised
- delivering agreed initiatives on time, in full and to budget
- Safe keeping and management of all digital initiatives (Online Ordering, Website, App, Delivery, CRM etc)
- Collaborating with your team and contributing to product development, design and execution of rewards program initiatives
- Managing CRM projects to increase customer experience and satisfaction
- Manage and develop a calendar of events to support KPIs and assist your team in overall event and content strategy
- Confidently be the face of all communications, engagements and incentives related to the company's rewards program
- Effectively build strong, long lasting & memorable relationships with all stakeholders of the business

**Who you are...**
- Ideally 2-3 years experience in a similar role with CRM / database management responsibility
- Extensive experience across Salesforce Marketing Cloud
- Stand out personality with strong verbal and written communication skills
- A passion for building strong relationships internally and externally
- Good attention to detail, ability to think strategically & a lover of problem solving
- Last but certainly not least, you're looking for a fun, hard working and vibrant work environment
- everyone here loves to have a good laugh

This is one of the many digital marketing positions' I've got on, in and around Melbourne. If this isn't quite right but you're exploring options - give me a shout. I'd love to help map out your future move with you.

**Sam Norris | JUST DIGITAL PEOPLE**

**0432 316 887