Assistant Venue Manager

**Glenny Kebabs**

Is currently looking for capable hospitality managers to step in and lead its restaurant teams. These managers will be joining a growing business positioned to expand quickly with serious opportunity to develop their careers at the pace of their performance.
- Role:_ **Assistant Venue Manager**
- **Full-Time employment on a rotating roster**_

The Assistant Venue Manager is responsible for contributing to the safe, effective, and efficient operation of all aspects of the restaurant. They maintain the delivery of service, quality, and cleanliness to our customers. Assistant Venue Managers will create a culture that promotes Leadership, People, being Customer Obsessed, and eagerness towards achieving KPI’s. They will work with and support their Venue Manager in acheiving positive business outcomes.

**Safety**
- Safety leadership, ensuring the safety of all the staff members and customers.
- Day to day operations according to Local Legislation and Glenny Kebabs safety standard.
- Communicate safety standard to the team.
- Identifying hazards and reporting these to the venue Manager or Area Manager

**PEOPLE**
- Providing leadership and mentorship to employees and supervisors
- Contribute to new staff onboarding by managing trials, providing feedback on performance and participating at any stage in the recruitment process as directed by the Venue Manager
- Providing regular and constructive feedback on individual and team performance, strengths and opportunities to the Venue Manager
- Providing on-the-spot feedback on performance to all employee levels below relevant seniority
- Learn and contribute to rosters at the appropriate stage in the development process as an Assistant Venue Manager
- Conduct employee discussion with problematic employee that breaches company policy and hand over / escalate to the Venue Manager as required
- Identify staff with potential for progression within the business, such as, for Assistant Venue Managers & Team Leaders
- Contribute to team discussions in all active communication channels
- Ensure the venue Labour cost is aligned with the budget.

**Stock Management**
- Daily stock ordering
- Minimize stock wastage.
- Ensure wastage is recorded
- Ensure quality control is applied.
- Ensure all staff members know the SOP’s for product handling
- Actively manage COGS day-to-day to ensure alignment to budget

**Management Controllable's**
- Ensure venue’s equipment are well maintained.
- Aid with equipment breakdown and troubleshooting.
- Manage equipment R&M with designated tradesperson when required.
- Daily sales cash management (POS)
- Banking support (weekly deposits and withdrawals)
- Ensure venue’s cleaning material are adequate.
- Ensure venue’s stationary are sufficient.

**Managing the Business**
- Manage controllable's to achieve in profit goals
- Engage and promote continuous improvement and business change
- Participate in revenue generation strategies and maintain core upsell processes
- Observe Food Safety and OH&S compliance requirements
- Take ownership of own development and drive growth opportunities.

**Preferred skills**
- Prior Management experience at a supervisory level or above (1+ years)
- Experience in a hospitality environment
- Effective communication, leadership, and organisation skills
- Strong commercial acumen - ability to understand key financial principles for profitable operation of the Venue
- The ability to manage busy shifts by balancing operational excellence and people management

**Desired competencies**
- Integrity - the role requires one to act honestly and ethically.
- Leadership - the role requires willingness to lead, take charge and provide guidance.
- Dependability - the role requires being reliable, responsible and to be held accountable.
- Initiative - the role requires one to be willing to always take initiative to improve the position of the business

The role is Eastern based at one of our existing venues with promotion opportunities aligned with our projected store openings.

Pay: $68,000.00 per year

**Benefits**:

- Employee discount
- Professional development assistance

Schedule:

- Rotating roster
- Shift work
- Weekend availability

Application Question(s):

- How many years of People Management experience do you have?

**Experience**:

- Hospitality: 1 year (required)

Work Authorisation:

- Australia (required)

Work Location: In person