Customer Experience Designer

5 days ago


Sydney, Australia 4Twenty Consulting PTY LTD Full time

Full Time/Perm Role
- Hybrid model, CBD office
- Global Leading Company

Join a talented and driven team who are eager to help you excel and grow your skills This multi-disciplinary team takes a ‘fit for purpose’ approach to problem solving and Human Centred Design.

Your role will include, but not limited to:

- Uncovering and defining opportunities and solutions that provide value to all stakeholders involved
- Leading projects including scoping to deliver customer experience insights and solutions, including pilots and proof of concepts to ensure products and services are designed to meet customer needs
- Producing customer journey maps, experience maps, service design blueprints and other CX design assets
- Using collaborative ideation techniques to create wireframes from low to high fidelity
- Collaborating with process specialists to integrate CX and process design into solutions
- Working with the Digital & UX/UI team to drive customer experience outcomes to design features, end-to-end

Ideally you have proven skills:

- 3+ years experience in a CX role, across web and apps
- Built customer journey maps and service design blueprints
- Strong experience in driving excellence in customer-centric experience and Human Centred Design, or related fields
- Practical experience in customer research, prototyping and testing
- Strong stakeholder management and communication
- Ability to articulate design intent and insights effectively



  • Sydney, Australia The Customer Experience Company Full time

    **What to expect**: Here at The Customer Experience Company we believe in making experiences better for everyone, including our team. Work with us to design innovative end to end experiences - from Strategic Design, Service Design, Digital, UX/UI Design to Delivery and Implementation. We value our people, create space for them to lead and innovate, and work...


  • Sydney, New South Wales, Australia Customer Science Full time $104,000 - $130,878 per year

    About UsAt Customer Science Group, we help organisations deliver world-class services that make Australian lives better. We're a fast-growing boutique consultancy passionate about customer experience, digital transformation, and building innovative learning solutions.The OpportunityWe're looking for a talentedLearning Experience Designerto design and deliver...


  • Sydney, Australia Firesoft People Full time

    Join a reputable financial services in Sydney as a Customer Experience Designer. As part of this newly formed team, You will discover new ways of working, and an exciting range of roles to demonstrate your skills. **What you will do**: - Lead projects including scoping to deliver customer experience insights and solutions, including pilots and proof of...


  • Sydney, Australia PayTech Full time

    Role: Customer Experience Design Location: Sydney NSW Sector: Banking / Financial Services / Payments Contract Rate: AU$800-900 per day Duration: 6 months **THE ROLE** We are looking for a UX Designer with a financial services background to join a Sydney-based bank for a 6-months contract. - End to end UX, detailed design, support during build & go to...


  • Sydney, Australia PayTech Full time

    Role: Customer Experience Design Location: Sydney NSW Sector: Banking / Financial Services / Payments Contract Rate: AU$800-900 per day Duration: 3 months - 9 months **THE ROLE** We are looking for a UX Designer with a financial services background to join a Sydney-based bank for a 3-9 months contract. Start before the end of February. - End to end UX,...


  • Sydney, Australia M&T Resources Full time

    **Sydney** **Advertising / Media / Publishing** Advertising - Creative Services - $1100 - $1200 + Super - Rolling contract and work on a huge transformation project - Work to create a culture that enhances customer experience You’ll demonstrate ‘what good looks like’ and help lift the bar in terms of the quality of work that the design team...


  • Sydney, New South Wales, Australia NSW Department of Customer Service Full time $129,464 - $142,665 per year

    Senior Customer Experience Advisor - Experience Management | Government Technology Platforms (GTP) Role Type: 12 months temporary full-time role Grade: DCS Clerk Grade 9/10 ($129,464-$142,665 + super + leave loading) Location: Sydney (Flexible NSW locations + Hybrid working) The experience management team is part of Government Technology Platform (GTP)...

  • Experience Designer

    22 hours ago


    Sydney, Australia AMP Limited Full time

    If you could create the best digital bank in Australia, what would it look like? And how would it make life easier for customers? We’re wondering the same thing. **We built it. We launched it. Now, we run it!** Twelve months ago, we started with an idea: to disrupt the industry with a beautiful, brilliant banking solution designed specifically for small...

  • Experience Designer

    1 week ago


    Sydney, Australia 4Twenty Consulting PTY LTD Full time

    Mid through to Lead opportunities! - Full-Time/Perm Roles! - Remote and hybrid Available! Our client is needing strong Experience Designers to add to their growing team! A great opportunity to join a well-established Agency with a global reach and an exciting portfolio of work! Full-time, Permanent roles on offer in which you will get to work closely with...

  • Experience Designer

    1 week ago


    Sydney, Australia Westpac Group Full time

    **The Role** As an **Experience Designer **you are a competent craft person who can work as a part of a cross-functional team or independently to drive small/discreet design deliverables. You will tend to focus more on delivery exploration, testing and detailed design. You will work to an existing strategy or roadmap with the support of a Senior or...