Experience Designer

1 week ago

Sydney, Australia Westpac Group Full time

**The Role**

As an **Experience Designer **you are a competent craft person who can work as a part of a cross-functional team or independently to drive small/discreet design deliverables. You will tend to focus more on delivery exploration, testing and detailed design. You will work to an existing strategy or roadmap with the support of a Senior or Lead.

You may start to assume some mentoring duties to support Grad or Junior designers. You may also support some time-boxed improvement opportunities or strategic initiatives with the support of Lead or Senior designers.

**Responsibilities**

The role responsibilities include but are not limited to:

- Start to mentor other junior team members by sharing knowledge, design skills and context to help up-skill others
- Support cross-functional squads to identify opportunities to solve problems aligned to customer needs and conceptualise solutions for delivery
- Actively contribute to workshops and co-design sessions to support ideation, conceptual direction and help to define what's coming next
- Build storytelling skills to help communicate design rationale whilst working through problem-solving, delivery detail and cross-functional refinement of solutions
- Owns discreet on the job design decisions whilst actively sharing work for direction, feedback and to ensure consistent quality outcomes
- Work with research and data teams to help inform research briefs and learn more about various methodologies to help gain actionable insights
- Support senior designers with research recruitment, facilitating testing sessions and actively contribute to analysis and synthesis
- Help to inform design workflows and process improvements to produce design deliverables and documentation to support delivery
- Actively collaborate with the design systems team to improve component libraries, workflows and contribute context related to pattern solutions
- Support more junior designers with craft knowledge and start to take on some mentorship responsibilities
- Take an active role engaging and sharing knowledge within the design community

**Experience**
- Demonstrated experience in the digital product design field
- Experience working within cross-functional squads
- Experience working in Money Management and payments an advantage
- Ability to work collaboratively with multiple cross-functional stakeholders
- Developing emotional intelligence with an ability to listen, adapt to change, be curious and empathise with others

**What is it like to work there?**

We aim to provide one big, supportive team to help us reach our vision to become one of the world’s great service companies. As an equal opportunity employer, we’re proud to have created a culture and work environment that values diversity and flexibility - and champions inclusion.

**How do I Apply?

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