Customer Service Officer

1 week ago

Scoresby, Australia Charterhouse Full time

A great 3-month, Customer Service opportunity to work with a growing organisation located in the Eastern suburbs
- **Customer service experience in a call centre environment is required**:

- **A person with a positive mindset, can do attitude and eager to learn| Career progression opportunities| Hybrid work**:

- **Eastern suburbs |Training will be provided**

You will contribute your customer service skills working full time hours for a reputable brand and fast paced environment which is located in the south-eastern suburbs. The company offers a flexible work arrangement and places great emphasis on the development and learning of their team. This is a great opportunity if you are looking to grow and enhance your customer service knowledge and experience.

You must be able to drive as there is no convenient public transport and travel into the office will be required. Equipment to work from home will be provided but a reliable internet connection is required.

**You will be responsible for**:

- Providing high quality service to a high-volume Call Centre while contributing to the Key Performance Indicators required, individually and as a team
- Demonstrating empathy and respect in in all interactions with customers
- Objection handling while meeting the needs of community members
- Liaise with other departments within the organisation

**To be successful you will have**:

- 1-2 years of experience working within a Customer Service role
- Ability to multi-task, be hard-working and organized
- Proven experience working in a busy environment
- Excellent written and analytical ability, in particular accurate spelling, alpha-numeric data entry and qualifying data
- Work effectively and autonomously to specific deadlines while maintaining a high level of accuracy
- Excellent communication skills

**Benefits**:
In return you will be rewarded with the opportunity to work for a growing, prosperous company. They embrace workplace flexibility and a diverse work force.

Their offices are surrounded by natural green spaces with a café and plenty of free parking on campus.

**Please note you will need to obtain a police check before commencing this role.**

Please APPLY today or contact Natalie

At Charterhouse, we embrace, and value, diversity of culture, working arrangements, sexual orientation, and gender identity. On behalf of our client, we promote a workplace that actively seeks to include and welcome unique contributions of all people; to embrace and celebrate the value of Aboriginal and Torres Strait Islander staff, their skills, and contributions to the workplace.

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