Support Coordinator

2 weeks ago

Mitchell, Australia Axis Supports Full time

**Why You’ll Love Working with Us**

Join a boutique, values-driven team where your work truly matters. At Axis Supports, we deliver meaningful support in a warm, inclusive, and upbeat culture, a place where professional growth and genuine connection go hand in hand. Our growing team of experienced Support Coordinators work in a modern Mitchell office that features comfortable workstations, collaborative breakout spaces, and thoughtful amenities that make your workday enjoyable. We champion work-life balance, host regular team events, and offer learning opportunities alongside a supportive leadership team.

**Make an Impact**

At Axis Supports, every day presents an opportunity to make a meaningful difference.
- Enable NDIS participants to understand and implement their plans confidently.
- Collaborate with multidisciplinary teams to build client capacity, resilience, and independence.
- Navigate complex cases with creative problem-solving and unwavering ethical standards.
- Build and nurture provider networks and community partnerships for tailored, culturally sensitive support.
- Uphold best practice through up-to-date knowledge of NDIS policies, legislation, and quality standards.

**What We’re Looking For**
- 2+ years in Support Coordination, ideally including experience with high-complexity scenarios.
- Strong empathy, creative problem-solving, excellent communication, and organisational skills.
- Proficiency with CRM, Proda systems, reporting tools, and digital platforms.
- Knowledge of relevant legislation and regulations: privacy law, NDIS guidelines, safeguards, and conflict-of-interest protocols.

**Bonus Experience**: Background working with psychosocial disability, mental health issues, ASD, ADHD, or transitions in school or housing. Awareness of cultural sensitivities and inclusive practices.

**Why Axis Supports?**
- **Competitive remuneration** for casual hours, with a clear pathway to permanent employment.
- **Career growth** via ongoing training, peer mentorship, and leadership exposure, backed by proven retention strategies.
- **Autonomy** to innovate and build meaningful connections within your caseload.
- **A flexible approach** that prioritises participant outcomes and personal fulfilment over metrics.

Ready to empower NDIS participants and grow your career in a workplace that values authenticity, fun, and service excellence?

**Job Types**: Full-time, Part-time, Casual

**Benefits**:

- Company car
- Employee mentoring program
- Free food
- Professional development assistance
- Travel reimbursement

**Experience**:

- NDIS: 2 years (required)

Licence/Certification:

- Driver Licence (required)

Work Authorisation:

- Australia (required)

Work Location: In person

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