Broker Support Officer
2 days ago
Established in 1959 and with over 56,000 members we're a Mutual organisation supported by a dedicated group of hard-working professionals. By looking at our service, products and digital capabilities in an agile and collaborative way, we put the financial needs of our members at the forefront of what we do.
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Your Role*
The Broker Support Officer will also undertake other activities that result in the achievement of performance targets across a variety of measures including referring or completing cross sell opportunities and completing audits on the Aggregators and Brokers to ensure they meet compliance requirements.
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Main responsibilities but not limited to: *
- Cross selling - Refer credit card and memberships to Retail Sales team
- Understanding a range of diverse products/processes and corresponding regulatory requirements
- Ensuring good relationship is maintained with brokers and all internal stakeholders
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About You*
To be successful in this role, you will need to have:
- Understanding of Mortgage Broker industry
- Customer service and sales experience
- Minimum 3 years’ experience in mortgage industry
- Financial Services experience (desirable)
- Retail Banking sales/service experience (preferred in third party banking)
- Verbal, numerical, literacy skills
- Tier 2 accreditation (Essential)
- Cert IV Credit Management (Essential)
- Diploma/Cert IV in Finance and Mortgage Broking (Desirable)
- Lending accreditation (Desirable)
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Probity check*
As we are an Authorised Deposit Taking Institution, there is a requirement to complete the standard range of Credit, Police and Bankruptcy checks prior to commencement of employment.
**Why Us**
Australian Military Bank forms an integral part of the wider Defence community. We offer our staff competitive remuneration, discounts on banking and insurance products and ongoing learning and development programs. You will be provided with training and coaching on the job to provide you with the tools to be successful in this role. Australian Military Bank provides realistic progression opportunity nationwide and the opportunity to embrace new technologies and ways of working.
We thank you in advance for your interest, however, only those selected for a pre-screen and/or an interview will be contacted.
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Australian Military Bank values diversity and is an equal employment opportunity employer.*
**Job Types**: Full-time, Permanent
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