Workshop Manager

**About us**

You’ve probably heard of Coates or seen our orange hire equipment on job sites around Australia. But we’re more than just scissor lifts and diggers. We’re an end-to-end solutions company operating across five key areas: Equipment Hire; Engineering Solutions; Industrial Solutions; Power & HVAC; and Training.

We’re proudly Australian-owned, with a long history of supporting customers to deliver major projects, and an exciting future focused on digital transformation, sustainability and growth.

At Coates, we understand that we’re nothing without great people. So, you don’t just work for us, we work for you. We’re here to support and equip you with great training and development, flexible work options and a positive team environment to help you build your career from the ground up or take it to the next level.

**Your new role awaits**:
This vital role based at our **Mulgrave Branch** is responsible for providing strong leadership and direction to a team of mechanics, trades assistants, metal worker and spraypainter who work toward ensuring all equipment is repaired, serviced and maintained to high standards. Working closely with the Branch Manager, you will understand customer demands and equipment need pipelines to establish daily workloads.
- Provide leadership, safety and financial management of the workshop operations
- Supervise, plan and coordinate fleet servicing and maintenance activities, including managing and allocating project resources to ensure agreed time, cost, quality, safety and environmental targets are met.
- Lead, coach and equip maintenance employees with the knowledge of key maintenance procedures, quality and safety processes and compliance.
- Create the best solution / outcome for our customers by driving a high levels of customer service.
- Provide expert knowledge and advice to the management team and branch employees
- Assist customers, external and internal, to troubleshoot and solve problems
- Review processes, procedures and resources to continuously improve fleet availability, increase reliability and reduce R&M costs.

**About you**:
As well as having amazing customer service skills and a can-do, flexible attitude, you will have:

- You have a mechanical trade background and are looking for a change to step into Management
- You are an evolving leader with a passion for developing and encouraging your team
- You have a desire to deliver exceptional customer service and continuous improvement
- Safety is a habit, not a number
- Previous experience in pumps and pumping equipment or related would be advantageous

**What you’ll get in return**

As part of our team, you’ll enjoy a range of perks and benefits including:

- Competitive remuneration (because we value great work and believe it should be rewarded)
- Flexible working arrangements to help you balance your work life with your home life
- Training and development to help build your career and equip you for success.
- Purchased extra leave program if you want some more time to do the things you love
- Discounted hire equipment so you can finally finish that home reno job
- Supportive and inclusive team culture that empowers you to do your best work
- Employee Assistance Program (EAP) for professional and confidential counselling and support
- Volunteering opportunities through the Coates Foundation so you can connect to your community

**Why Coates?**

At Coates, we know that people, organisations and communities thrive when everyone feels valued and included. So, we’re proud to be implementing our second Reconciliation Action Plan (RAP) and working to continually improve gender representation and the development of our future female leaders via our annual LEAP program.

Safety always comes first at Coates. Our safety-driven processes and policies aim to ensure all stakeholders go to work and return home safely to their families and communities.

And to deliver on our wider people and planet responsibilities, we’re committed to achieving net-zero greenhouse gas emissions and supporting our national charities and local communities through the Coates Foundation.

**Ready to apply?**

Diversity and inclusion are at the heart of our culture. We’re committed to continually increasing the diversity of our workforce, including leadership levels. We actively encourage all people to apply.

**Coates. **Equipped for you