UX - User Experience Designer

1 day ago

Sydney, Australia ING Full time

ING is looking to bring in a **UX designer**, who is not only passionate about design itself but can also create the best experience for our customers. The purpose of these UX activities is to increase customer saU xUxtisfaction, user-friendliness and accessibility of ING’s digital services, all of it by aligning with the bank's strategy to increase customer engagement and conversion rates.

You’ll work closely with the UX lead, product and engineering teams to create innovative experiences across all of ING’s products. You’ll investigate users’ problems and make design decisions based on quantitative and qualitative data, keeping end-to-end responsibility for designing, engaging digital experiences for our customers.

We are looking for a colleague with a talent for taking it on and making it happen, enthusiasm for helping others to be successful and a knack for always being a step ahead. In other words, you strive to bring fresh ideas to life and embrace challenges in a fast-changing and complex environment.

**What are you going to do? You will..**
- Work on large/complex digital initiatives in collaboration with UX & Design, Product Owners and Business Stakeholders.
- Design and manage both qualitative and quantitative usability testing aimed at a surfacing underlying customer needs, and validating those concepts with customers.
- Contribute to the direction and development of concepts, solution opportunities, and design rationale to team members and stakeholders, and turning these concepts and ideas into an executable strategy.
- Act as an advocate for user experience across the business, increasing engagement and business understanding of the value and benefits of this function, and effectively communicating research findings, conceptual ideas and detailed UX design rational.

**What are we looking for? Someone who has**
- Strong working knowledge of user-centred design principles when leaning into your experience in information architecture, wireframing, user flows, prototyping and testing.
- 3-5 years of experience as UX designer and has a solid UX portfolio.
- Solid experience running a UX workflow end to end, from picking up the brief to delivery with stakeholders and project teams.
- Technical experience across Sketch, Figma, InVision or equivalent wireframing/ prototyping tools - experience with Axure would be a bonus.
- Good understanding of interface design principles for both native app and responsive web experiences.

**About Us**

At ING, we want to make life simpler and more worthwhile - for everyone who banks with us, for the people who work with us, and the community at large, too.

When you come to work at ING, you’re joining a modern and progressive team where individuality isn’t just accepted, it’s encouraged. You’ll be surrounded by people who are friendly, inclusive and respectful, who want you to reach your potential. It’s one of the many reasons we’re proud to be an Employer of Choice for Gender Equality.

We give people the freedom to take risks, stay curious and think differently, and seek new and better ways to make things happen. We’re here to help you get ahead. And with our global network, there’s plenty of scope to take your career in new directions, perhaps even ones you’ve never considered.

Sound like the kind of place you’d feel at home? We’d love to hear from you.

(One last thing, ING operates a direct talent sourcing model. So no agency introductions, please.)

  • User Experience Consultant, Sydney

    1 day ago

    Sydney, Australia UX Connections Full time

    UX Consultant, Sydney. Full-Time. Background UX Connections is a digital design consultancy founded in London, with offices recently opened in Gothenburg and New York. We are now in the early and exciting phase of starting a new team in Sydney, Australia and are looking to add new entry-level consultants to our roster. We conduct research in to the way...

  • User Experience Consultant, Sydney

    1 week ago

    Sydney, Australia UX Connections Full time

    Background UX Connections is a digital design consultancy founded in London, with offices recently opened in Gothenburg and New York. We are now in the early and exciting phase of starting a new team in Sydney, Australia and are looking to add new entry-level consultants to our roster. We conduct research in to the way people use digital products (apps and...

  • Product Designer

    7 days ago

    Sydney, Australia Longtail UX Full time

    Lead the product design for internal and external web-based user interfaces for a patented SaaS platform with international enterprise clients - Lead LUX Smart Page UX design and CRO for web page templates across 40+ ecommerce websites worldwide with 20m page views per month - Flexible remote working arrangements - Work wherever you want in the world for two...

  • User Experience

    5 days ago

    Sydney, Australia My NRMA Full time

    **Company Description** We’re one of Australia’s most trusted brands. Being Member-owned, every decision we make has people and our community at its heart. From our legendary Roadside assistance to electric vehicle charging networks, holiday parks and lodges, car rentals, and harbour transport and ocean cruising we are striving to make a difference that...

  • User Experience Designer

    5 days ago

    Sydney, Australia Orchard Marketing Full time

    Orchard Marketing is part of the Enero Group. As a Group, we proudly acknowledge the traditional custodians of the land on which we operate, the Gadigal People of the Eora Nation. Our Innovate, Level 2, RAP endorsement aims to nurture, develop, encourage, and include Aboriginal and Torres Strait Islander talent, partners, and advisors both in our own agency,...

  • Ho User Experience Design

    5 days ago

    Sydney, Australia Opal Consulting Group Full time

    Global Brand - Career Growth Opportunities - Salary: $300,000 - $320,000 **About the job**: In this role, you will play a strategic part in driving the product vision, inviting merchants of all sizes into the company's ecosystem. You will use consumer understanding to inform positive enterprise experiences to create simple merchant touch points that enable...

  • UX Designer

    1 week ago

    Sydney, Australia TheDriveGroup Full time

    Join a renowned Australian leader in the Payment space, on a mission to make the world a safer place, one transaction at a time. As they embark on a global expansion, they are seeking a passionate and talented UX Designer to take the lead in designing exceptional user experiences across multiple initiatives while scaling their product portfolio. This is an...

  • User Experience Designer

    1 day ago

    Sydney, Australia CSIRO Full time

    **Acknowledgement of Country**: CSIRO acknowledges the Traditional Owners of the land, sea and waters, of the area that we live and work on across Australia. We acknowledge their continuing connection to their culture and pay our respects to their Elders past and present. View our vision towards reconciliation **The Opportunity**: - Data61 are at the...

  • UX Designer

    3 days ago

    Sydney, Australia News Corp Australia Full time

    **What’s the role?** News Corp Australia is seeking a talented Mid-weight UX Designer to join our Consumer Experience team. Working with some of Australia’s most recognised and prestigious media brands, you will partner with the Product and Design teams to help create digital experiences, centred around our consumer and business objectives. This is a 10...

  • User Experience Writer

    20 hours ago

    Sydney, New South Wales, Australia 24 Seven Talent Full time $90,000 - $120,000 per year

    About the RoleAs a UX Writer & Content Designer, you'll be part of a global design organization that spans multiple regions. Your work will focus on crafting clear, engaging, and user-centered content across a variety of experiences.You'll collaborate closely with UX Writers, Conversation Designers, Product Managers, Engineers, and other cross-functional...