Customer Banking Specialist

3 days ago

Canberra, Australia Commonwealth Bank Full time

We are a customer and community focused network of branch colleagues
- Together we can create brilliant customer experiences that matter
- **25 **hours per week**
- **Monday**:

- **Friday: 11.00am - 4.00pm
**Do work that matters
As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers. We’ve been serving our local communities for over 100 years, with market-leading products, services and technology.

**See yourself in our team**

As the Customer Banking Specialist in our Belconnen Branch, you’ll:

- Have in-depth conversations with every customer about how we can support their overall banking needs including Home Loans, Business Banking & Financial Advice
- Complete Financial Health Checks to assess customers’ financial needs and identify any changes
- Provide options for the customer through education & demonstration of our in-branch technology and digital banking options
- Problem solve & provide effective solutions whilst championing our processes, procedures & drive our risk-adverse culture

**We’re interested in hearing from people who have**
- Proven experience delivering exceptional Customer Service ideally in Financial Services, Retail or Hospitality
- Excellent communication skills & the ability to articulate financial terms in a clear way
- The ability to ask the right questions, find solutions, act with integrity and place the customer at the centre of everything you do
- Ability to work in a busy, commercial and driven retail environment whilst seeing the big picture for customers and providing them with holistic solutions
- A genuine interest in building a career with CommBank and improving the financial wellbeing and lives of our customers

**With us, you’ll help customers make informed financial decisions to achieve their goals.**

We're aware of some accessibility issues on this site, particularly for screen reader users. We want to make finding your dream job as easy as possible, so if you require additional support please contact HR Direct on 1800 989 696.

Advertising End Date: 02/10/2024

  • Customer Banking Specialist

    21 hours ago

    Canberra, Australia Commonwealth Bank Full time

    Together we can create brilliant customer experiences that matter - **Part Time 20 hours per week** - **Monday to Friday: 9.30am - 1.30pm** **See yourself in our team** The Retail Bank is the public face of CommBank - in branches, on the phone, through video conferencing and online. Together we deliver a seamless banking experience for the future to our 10...

  • Business Banker, Small Business Banking

    1 week ago

    Canberra, ACT, Australia Commonwealth Bank - Business Banking Full time $90,000 - $120,000 per year

    You are an experienced commercial lending Business BankerWe are a collaborative Small Business Banking team at CBATogether we will work towards becoming the #1 Business BankSee yourself in our team The CommBank Small Business Banking team have a passion for helping Australian small businesses succeed. The team seek to understand the business and personal...

  • Banking Officer

    5 days ago

    Canberra, Australia Reserve Bank of Australia Full time

    More flexibility, less one-size-fits-all Join the Reserve Bank of Australia (RBA) as a Bank Officer in our Canberra Branch and play a key role in delivering exceptional service to our customers. This position offers impactful work that contributes to the Australian people, with an opportunity to work in a supportive team environment. Key...

  • Banking Advisor

    1 week ago

    Canberra, Australia NAB - National Australia Bank Full time

    **Work type**: Permanent Full time **Location**: ACT- Canberra region Our **Home Lending Specialists** are mortgage specialists within our branches, and the first point of contact for customers looking to achieve a particular financial goal - be it their first home, an investment property or new car! As a **Home Lending Specialist **supporting our...

  • Assistant Manager, Banking Operations

    5 days ago

    Canberra, Australia Reserve Bank of Australia Full time

    More purpose, less politics Location: Canberra Position: Assistant Manager, Banking Services Department: Banking Department This role involves overseeing daily banking transactions, maintaining account authorities, and building effective banking relationships. You will ensure compliance with procedures while leading a team in delivering exceptional...

  • Business Banker, Small Business Banking

    2 weeks ago

    Canberra, ACT, Australia Commonwealth Bank of Australia Full time $90,000 - $120,000 per year

    You are an experienced commercial lending Business BankerWe are a collaborative Small Business Banking team at CBATogether we will work towards becoming the #1 Business BankSee yourself in our teamThe CommBank Small Business Banking team have a passion for helping Australian small businesses succeed. The team seek to understand the business and personal...

  • Customer Service Advisor

    1 week ago

    Canberra, Australia Westpac Full time

    Join the St George and Westpac team of dedicated bankers! - Full time and Part time Customer Service Advisor and Personal Banking Advisor roles available across ACT - Kick start your career in banking and finance **How will I help?** In this position you will make banking more of a conversation, from assisting customers with daily transactional needs to...

  • Bank Manager/Senior Home Lending Specialist – Short-Term Assignment

    2 days ago

    Canberra, ACT, Australia Police Bank Full time $104,000 - $160,000 per year

    About UsPolice Bank is one of Australia's fastest growing Mutual Banks. We are a progressive, purpose driven financial institution, and we pride ourselves on offering a competitive range of financial products and services, all of which have been created with the needs of our members at front of mind.About the RoleThe Bank Manager is responsible for leading...

  • Bank Manager/Senior Home Lending Specialist

    2 days ago

    Greater Canberra Area, Australia Police Bank Ltd. Full time $104,000 - $160,000 per year

    About UsPolice Bank is one of Australia's fastest growing Mutual Banks. We are a progressive, purpose driven financial institution, and we pride ourselves on offering a competitive range of financial products and services, all of which have been created with the needs of our members at front of mind.About the RoleThe Bank Manager is responsible for leading...

  • Lending Specialist

    1 week ago

    Canberra, Australia Bank of Queensland Full time

    **About the Role** **Lending Specialist - Canberra**: **Empower customers and build your future with BOQ Group.** As a Lending Specialist at BOQ Group, you’ll be at the heart of helping customers achieve one of life’s biggest milestones — buying a new home. You’ll work closely with our Canberra team to guide both new and existing customers through...