Team Coordinator

2 weeks ago

Greater Adelaide SA, Australia EML Full time

EML is a leading Workers Compensation and Personal Injury Claims Management business. Our goal is to help people get their lives back through ongoing support during their return-to-work journey. We continue to experience ongoing growth and now have over 4,000 dedicated employees. We foster a learning culture that allows for us to continually invest in our employees ensuring a long-term career here at EML.

THE OPPORTUNITY

As part of our diverse team based in Adelaide, you’ll help make a positive impact on someone’s life every day. You’ll feel great satisfaction knowing your talent and hard work has a purpose.

We are looking for an experienced administrator to join our growing and evolving team. Within this role you will bring your customer focused attitude to work on a variety of administrative tasks with your flexible and agile approach.

This will be a permanent, full-time position based in the Adelaide office, with flexibility to work from home.

YOUR RESPONSIBILITIES
- Confident in managing incoming and outgoing phone calls to internal and external stakeholders.
- Provide a range of administrative and support services with an excellent attention to detail.
- Ability to balance competing priorities, meet deadlines and work with a large volume of tasks
- Co-ordinate medical/travel bookings and liaise with third party providers.
- Strong computer skills and able to manage multiple systems at one time.
- If you are passionate about making a difference and are willing to step up to the plate, we’d like to hear from you. Be part of EML’s vision of ‘helping people get their lives back’ as a valued team member in this exciting scheme.

ABOUT YOU
- High attention to detail
- The ability to effectively listen and understand the needs of the customer and what is important to them to enable their recovery and return to work
- Knowledge of the relevant worker’s compensation legislation and regulations is considered beneficial
- Advanced competency in the use of MS Word and MS Excel
- Superior time management and organisation skills to direct and prioritise own responsibilities and work flow
- Customer Service and/or Office experience.
- Experience of providing high quality administrative support in a fast-paced team environment

WHAT WE OFFER

We stand together as equals. EML is an equal opportunity employer so by coming to work for us, you will be part of a culture that celebrates diversity and inclusion. We are committed to maintaining a workplace where everyone feels valued and where we show respect, integrity and honesty.

EML provides career opportunities and great employee benefits, including:

- A vibrant, collaborative innovative team culture
- Flexibility with opportunity to WFH when you are fully trained in your role.
- A corporate wellbeing program with discounted health insurance and gym membership
- Access to discounts at over 350 retailers through our Rewards Hub program
- Entitlement to an annual tenure and performance-based recognition reward
- Comprehensive learning and development support
- Companywide events to celebrate success.
- Quarterly Reward and Recognition Awards
- Up to 16 weeks paid parental leave, plus super

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