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Team Coordinator

2 weeks ago

Greater Adelaide SA, Australia EML Full time

EML is a leading Workers Compensation and Personal Injury Claims Management business. Our goal is to help people get their lives back through ongoing support during their return-to-work journey. We continue to experience ongoing growth and now have over 4,000 dedicated employees. We foster a learning culture that allows for us to continually invest in our employees ensuring a long-term career here at EML.

THE OPPORTUNITY

As part of our diverse team based in Adelaide, you will help make a positive impact on someone’s life every day. You will feel great satisfaction knowing your talent and hard work has a purpose.

In this entry level role, you’ll bring your enthusiasm for customer service to a range of administrative tasks. If you’re excited about making a difference and eager to learn, we’d love to hear from you.

This will be a full time, permanent position based in the Adelaide office, with flexibility to work from home up to 2 days a week once fully trained.

YOUR RESPONSIBILITIES
- Manage inbound and outbound calls to provide timely and professional communication with internal and external stakeholders
- Provide administrative support with a strong focus on accuracy, attention to detail, and efficiency
- Manage multiple responsibilities by effectively prioritising tasks and consistently meeting deadlines
- Coordinate appointments and travel arrangements by liaising with internal members and external service providers.
- Utilise a range of computer systems and software tools to complete daily administrative and operational tasks.

ABOUT YOU
- Strong communication skills to understand and assist customers.
- Basic knowledge of MS Word and MS Excel.
- Strong organizational skills and the ability to self manage tasks.
- Eager to learn and support a team in a busy environment.
- Previous experience in customer service or an administration role is helpful but not required.

WHAT WE OFFER

We stand together as equals. EML is an equal opportunity employer so by coming to work for us, you will be part of a culture that celebrates diversity and inclusion. We are committed to maintaining a workplace where everyone feels valued and where we show respect, integrity and honesty.

EML provides career opportunities and great employee benefits, including:

- A vibrant, collaborative innovative team culture
- Flexibility with opportunity to WFH when you are fully trained in your role.
- A corporate wellbeing program with discounted health insurance and gym membership
- Access to discounts at over 350 retailers through our Rewards Hub program
- Entitlement to an annual tenure and performance-based recognition reward
- Comprehensive learning and development support
- Companywide events to celebrate success.
- Quarterly Reward and Recognition Awards
- Up to 16 weeks paid parental leave, plus super