Sales Operations

**Sales Operations & Enablement Analyst**

In a constantly changing world, we work together with our people, clients and communities to enable them to fulfill their potential to do great things. We believe that by bringing everyone together, we can solve problems using innovative technology that can create a world that is sustainable and secure. At NTT, we encourage you to remain continuously curious, as that is what keeps you fast, flexible and relevant. No two days will be the same but that is what will help you grow and realize your full potential.

The power is in your hands to do great things. It’s time to lead the change, be the authentic you, to solve difficult challenges, to set the pace of change and to unleash your potential.

**Want to be a part of our team?**

NTT is looking for a Sales Operations & Enablement Analyst / Coordinator to join our team on a permanent position.

Sales Operations and Enablement Specialists are accountable for providing full support on sales processes, tools, methods, and systems that will enable the sales teams to achieve overall sales goals and objectives.

**Working at NTT**

Your key responsibilities will include:

- Gather data and conduct analysis of company sales and profitability.
- Develop methods for measuring company sales performance.
- Examine sales processes, programs, and systems to minimize costs and improve customer satisfaction.
- Facilitate sharing of reports and sales data between sales, marketing, and other departments.
- Implement sales forecasting by analysing past data and trends to forecast future sales.
- Assist in training new and current employees on sales and marketing collateral, product sets, sales processes, systems, and tools.
- Assist with the establishment of sales fulfilment processes and makes recommendations for sales operations enhancement.
- Prepare monthly and quarterly sales reports and ensure distribution to relevant internal stakeholders.
- Assist Sales team and management with pipeline management, including but not limited to pipeline integrity (data entry compliance), competitive data, ROI data, etc.
- Onboard new sales team members on all toolsets and processes.
- Play a pivotal role in increasing sales team productivity directly contributing to the efficiency of sales processes.
- Proactively monitors and strives to maintain high levels of quality, accuracy, and process consistency in the sales organization’s planning efforts.
- Proactively identifies opportunities for sales process improvement, working closely with sales management to inspect sales process quality and prioritize opportunities for improvement.

**What will make you a good fit for the role?**

**Experience required**:

- Previous sales administration and operations experience in a corporate environment
- Experience with CRM tools such as SalesForce is an advantage

**Knowledge, skills and attributes**
- Detail oriented and organised
- Have the ability to work in a high paced environment
- Have good analytical and problem solving skills
- Excellent communication skills both verbal and written
- Advanced proficiency with Microsoft Excel
- Must be service oriented and have a positive attitude
- Must be adaptable and be able to consistently deal with ever-changing conditions in a fast-paced environment
- Good knowledge and understanding of sales processes, tools and methodologies is an advantage

**Academic qualifications and certifications**:

- Tertiary level - Bachelors Degree or equivalent

For more information about this or other opportunities, please contact Dennis Anderson. Please quote our job reference number 567789.

**About us**

NTT Ltd. is a global ICT provider, employing more than 40,000 people in a diverse and dynamic workplace, and delivering services in over 200 countries and regions. We partner with organizations around the world to shape and achieve outcomes through intelligent technology solutions. For us, intelligent means data driven, connected, digital, and secure.

NTT is proud to be an equal opportunity employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, color, sex, religion, national origin, disability, pregnancy, marital status, sexual orientation, gender reassignment, veteran status, or other protected category.