Ground Handling Support Officer

Challenge yourself in this dynamic commercial and operational role in Qantas Freight
- 12 month fixed-term opportunity, based at Mascot Corporate Campus
- ASU Level 6

Qantas Freight is about far more than moving cargo. It’s about connecting people with the goods they need, in the most tailored, smooth and efficient way possible.

Our experience sets us apart. Our team is made up of people who understand our business inside and out, fresh faces with brand new perspectives, and experts from different fields who challenge us to do things differently.

As a Ground Handling Support Officer, you will work with the Commercial Ground Handling team, primarily supporting the Manager Ground Handing and Ground Handling Advisor with third-party ground handling services (for Offshore Qantas, Jetstar, Freighters, Domestic and Regional ports) across the Qantas Freight portfolio.

This role is responsible for ensuring the team operates effectively and efficiently by providing the appropriate level of administrative and financial support to the function. The role supports assurance, safety, service and training requirements for the ground handling network and is a key contact for Australia based ground handlers contracted to Qantas Freight.

You'll have
- Previous experience in a support role, across airline or freight
- Strong written and verbal skills
- Outstanding organizational ability and time management skills
- Ability to work under pressure on multiple tasks
- Ability to self-initiate, lead as well as “do” both autonomously and in teams.
- Initiate drive, strong attention to detail and solution focused
- Ability to pull reporting from existing data sources
- Ability to analyse, evaluate and appropriately resolve complex and diverse customer and supplier problems, quickly and empathetically
- Work effectively both independently and as a member of a cross-functional, collaborative team.
- Influencing and negotiation skills in both a customer and supplier environment.
- Sound knowledge in using Intelex, eQ is desirable
- Intermediate experience in using Excel and PowerPoint

Why Qantas?

You’ll join a team where creativity and passion are encouraged. Our people come together to allow us to dream big and deliver successfully.

There are many different opportunities across our team, which means you’ll be able to grow both personally and professionally at Qantas. Your development is a priority for us - so that you can maintain the high standards our customers have come to expect and can continue to develop over time. You’ll be supported from day 1 with on the job training and coaching as well as our formal training opportunities. While you may start in this role, we’ve got a great track record of supporting our people to take their career in so many different directions, the destinations are endless.

The Qantas employee benefits program offers amazing benefits that extend well beyond travel.
- We love to travel: Enjoy heavily discounted air travel within Australia and across the globe, both for you and your family and friends, as well as exclusive deals on accommodation and holidays.
- We have flexible leave options: Make use of leave and flexible working opportunities including 14 weeks paid parental leave and the option to purchase additional paid leave for eligible employees.
- We’ll give you access to thousands of rewards: Through our partnerships we can offer you discounts across shopping, food and wine, insurance, health and wellbeing, leisure and entertainment. You can also take advantage of our salary packaging program including motor vehicles, eligible portable electronic devices and professional memberships.
- We’ll support your wellbeing: Whether it’s learning to better support your own and others’ mental health, our interactive wellbeing app or your very own tailored nutrition plan

Under the Qantas Group
_COVID-19 Vaccination Policy_ all Australia-based new employees of a Qantas Group entity must be fully vaccinated with an Approved COVID-19 Vaccine and provide Evidence of Vaccination by uploading your Digital Vaccination Certificate to Workday (our HR information system). There are different compliance dates for different workgroups under the policy. You will be provided with relevant information, including the compliance date during the recruitment process.