Prospective Student Officer

2 weeks ago

Melbourne, Australia RMIT University Full time

Overview:
- Full-time, Continuing position- Salary Level HEW 5 + 17% Superannuation and Flexible Working Arrangements- Based at the Melbourne CBD campus, but may be required to work and/or be based at other campuses of the University

About The Position

The Prospective Student Officer is often the first point of contact for prospective students and plays a critical role in representing RMIT in an appropriate manner and encouraging prospective students to take advantage of what RMIT has to offer.

The role will predominantly focus on supporting domestic students looking to study at RMIT University, however support to additional audiences may also be required at times.

To be successful in this position, you’ll have:- Experience in an acquisition/recruitment, and/or customer service and call centre environment is highly regarded.- Demonstrate strong written and verbal communication skills, with the ability to interpret complex information and engage confidently with clients and individuals from diverse backgrounds at all levels.- Demonstrate ability to manage difficult client expectations with successful outcome.- Experience with CRM for capturing lead and case data based on conversation with prospective students.- Ability to use multiple systems simultaneously and work well under pressure whilst meeting KPI’s.- Demonstrate high level IT skills including proficiency with Microsoft Office software, with strong emphasis on Excel.

About the Group

The Experience Function’s vision is to co-create and deliver best-in-class University approach to Experience, covering all channels and audiences by bringing together expertise and knowledge from across RMIT to drive an experience that is inclusive, customer centric, future focused and meaningful. This means working cross functionally, leveraging data and technology to develop propositions and optimise experiences for all our audiences - students, staff, researchers, and alumni. It is reliant upon an engaged and highly skilled workforce to deliver our shared promise and University mission. This is how we aim to differentiate RMIT.

The function includes the following teams: Business Partners Experience, Market Intelligence & Proposition, Global Marketing & Regional Hubs, Digital & Experience, University Lifecycle, and Global Student Recruitment.

To Apply

Please submit your CV and covering letter addressing the Key Selection Criteria for this position by clicking on the ‘Apply’ link below.

For further information about this position, please see Position Description below

Job Description
- Prospective Student Officer

Please note, if you are viewing this advert from an external site, please click ‘apply’ and you will be redirected to RMIT's Jobs website to access the Position Description at the bottom of the page.

LI-Hybrid

Applications Close:
17 Feb 2025 11.59 pm
- _or visit our Careers page for more contact information - _
- ._
- We are a Circle Back Initiative Employer - we commit to respond to every applicant._

  • Prospective Student Officer

    3 days ago

    Melbourne, Australia RMIT University Full time

    Overview: - 1x Full-time, Continuing position & 1x Full-time, Fixed Term Position Until 22/06/2026- Salary Level HEW 5 + 17% Superannuation and Flexible Working Arrangements- Based at the Melbourne CBD campus, but may be required to work and/or be based at other campuses of the University - About The Position - The Prospective Student Officer is often the...

  • Prospective Student Officer

    3 days ago

    Melbourne, Australia RMIT University Full time

    Overview: - 1x Full-time, Fixed Term position until 22/06/26- Salary Level HEW 5 + 17% Superannuation and Flexible Working Arrangements- Based at the Melbourne CBD campus, but may be required to work and/or be based at other campuses of the University - About The Position - The Prospective Student Officer is often the first point of contact for prospective...

  • Prospective Student Officer

    1 day ago

    Melbourne, Australia RMIT University Full time

    Overview: - Full-time, Continuing position - Salary Level HEW 5 + 17% Superannuation and Flexible Working Arrangements - Based at the Melbourne CBD campus, and hybrid ways of working About You To be successful in this position, you’ll have as a minimum: - Proven experience in a retail/sales/recruitment environment preferred - Exhibit high level written...

  • Prospect Research Officer

    20 hours ago

    Melbourne, Victoria, Australia ReliefWeb Full time $90,000 - $120,000 per year

    AustraliaProspect Research OfficerOrganizationSave the ChildrenPosted 7 Oct 2025 Closing date 30 Oct 2025There's something special about spending your days alongside like-minded people, just as committed to purposeful work as you. At Save the Children Australia, we attract bright and big-hearted people who are inspired to make a difference. Together, we are...

  • International Student Recruitment Officer

    3 days ago

    Melbourne, Australia Superskilled Full time

    As an International Student Recruitment Officer, you will play a pivotal role in expanding our client's global presence and attracting talented international students. You will be responsible for developing and nurturing relationships with education agents, coordinating marketing campaigns, and driving new student enrollment through strategic sales...

  • Prospect Research Officer

    7 days ago

    Melbourne, Victoria, Australia Save the Children Australia Full time $60,000 - $90,000 per year

    There's something special about spending your days alongside like-minded people, just as committed to purposeful work as you. At Save the Children Australia, we attract bright and big-hearted people who are inspired to make a difference. Together, we are fearless in our pursuit of making lasting change for the children and communities who need it most.A...

  • Prospect Research Officer

    7 days ago

    Melbourne, Victoria, Australia Save the Children Full time $80,000 - $120,000 per year

    Tracking Code Job DescriptionThere's something special about spending your days alongside like-minded people, just as committed to purposeful work as you. At Save the Children Australia, we attract bright and big-hearted people who are inspired to make a difference. Together, we are fearless in our pursuit of making lasting change for the children and...

  • Student Support Officer

    3 days ago

    Melbourne, Australia International College of Victoria Full time

    Assessing and issuing Letter of offers in accordance with ICVs policies and procedures. - Providing accurate and timely advice to current and prospective students, stakeholders and supporting College initiatives that enhance the student experience. - Assisting with the administrative duties of programs across ICV and marketing activities and special events...

  • IT Support Officer

    2 weeks ago

    Melbourne, Victoria, Australia AUG Student Services Full time $60,000 - $120,000 per year

    Company OverviewAUG Global Network is an established international education consultancy company promoting Australia, Malaysia, Singapore, Switzerland, The United Kingdom (UK) & The United States of America (USA). AUG operates across 8 countries (Australia, China, Hong Kong, Indonesia, Malaysia, Philippines, Singapore & Vietnam).HistoryAUG was first...

  • Student Enrolment Advisor

    2 weeks ago

    Melbourne, Australia Quacquarelli Symonds Full time

    The role of the Student Enrolment Advisor is to work with both current and prospective students for client Institutions. You will manage inbound and outbound enquiry channels for both domestic and international student groups. You will be joining a close-knit team who works closely with our colleagues in Kuala Lumpur and our commercial and client delivery...