Head of Builder Risk Assessments, Domestic Building

Location: Melbourne | CBD

Job type: Full time

Organisation: Victorian Managed Insurance Authority

**Salary**: Salary not specified

Occupation: Insurance and Superannuation

Reference: VG/1763243

Come and join the Domestic Building Insurance (DBI) team who thrive on innovation & collaboration & you can expect to grow, develop & evolve your professional career in DBI.

**Head of Builder Risk Assessments, Domestic Building Insurance**
**Full-Time, Ongoing opportunity**

**About VMIA**
Victorian Managed Insurance Authority (VMIA) is the Victorian Government's insurer and risk adviser, covering the people and projects that help Victorians thrive. We're an agency in the Department of Treasury and Finance portfolio, established under the Victorian Managed Insurance Authority Act, and report to the Assistant Treasurer.

We provide insurance and risk advice to government departments and agencies, with more than 4,600 clients, ranging from small community service organisations to public hospitals, schools, and core service providers.

We help our clients prepare for, prevent, or reduce the impact of harm. When things don't go to plan, we help clients restore services and recover quickly.
Our unique perspective across Victorian Government clients is an opportunity for learning and development in the risk and insurance industry as well as the broader public sector, creating deep connections with our clients, and a shared understanding of best practice in our fields of expertise.

**About Domestic Building Insurance (DBI)**
The Domestic Building Insurance team provides mandatory cover for homeowners who are building or renovating in Victoria. Builders are required to purchase domestic building insurance on behalf of the homeowner for all domestic building projects over $16,000.

The DBI division are particularly proud of their team culture of agility and innovation. We are seen as leaders of those values both within VMIA and in the industry. When you join us, you'll be a part of a connected, collaborative, and forward-thinking team who love working together and have a genuine passion for consumer protection and the broader building industry. We're able to help consumers when they most need us - and we do this work because we love it.

**Your role**
We have a tremendous opportunity for a highly experienced, proactive, and strategic leader to head our DBI Builder Risk Assessments team.

We're looking for someone at the top of their game to deliver the best risk assessment services in the residential market in the state of Victoria. This is a unique opportunity to make a difference and grow with the evolution of DBI.

You oversee and ensure the timely and efficient access for builders for DBI cover and to ensure the financial sustainability of the portfolio.

As a senior leader at VMIA, reporting to the **Chief Officer, Domestic Building Insurance**,** you'll take our strategic thinking into the future and influence in all directions.

**You'll make an impact by**:

- Leading the resolution of builder complaints in relation to eligibility and policy issuance and where required, provide necessary information and data for review via the VMIA's internal dispute resolution process, preparing briefing papers as required.
- Managing the facilitation of modelling and determination of premium eligibility, policy development and design for the DBI client base.
- Engaging on operational and strategic goals for the DBI portfolio and broader consumer protection framework in Victoria.
- Managing thought leadership in areas of risk selection and lead harm prevention initiatives to minimise consumer detriment as well as to ensure the efficient and cost-effective performance of the DBI portfolio.
- Leading the monitoring of scheme performance to ensure issues are identified and measures are established to limit financial exposures and ensure the viability of the scheme.
- Managing compliance to ensure all relevant legislative and regulatory requirements are maintained.
- Engaging with internal and external key stakeholders in public and private sectors to ensure the efficient delivery of underwriting services and acceptance of risks. You provide regular and comprehensive reporting to the DBI Leadership Team, service providers and external consultants.

**About you**
- Extensive experience, at least 10 years, at a senior level in leading teams in the financial services industry, with the ability to positively lead, identify and influence outcomes.
- Demonstrated underwriting experience within the Domestic Building Insurance industry (preferrable) or equivalent experience, such as Trade Credit, surety bonds, professional indemnity (essential).
- Highly developed decision-making skills with demonstrated capacity to assess potential business risks and make timely and effective decisions consistent with the business control framework and can prepare board papers and ministerial briefing documents.
- Demonstrated ability to network, build