Customer Service

6 days ago

Adelaide Region SA, Australia PFD Food Services Full time

**Located in Salisbury South**:

- **Full-time position as part of our exciting team at Fresh To Go**:

- **Ongoing training and development to further your career**

PFD Food Services began life in 1943 amid the noise and chaos of the Melbourne Fish Markets. Expanding rapidly to meet the demand of an ever growing customer base, we are Australia’s largest family operated Foodservice company with over 800 company owned trucks and customer service focused drivers making daily deliveries.

With an extensive range of fresh meat and seafood, together with frozen products, drygoods, paper products and cleaning solutions for the Foodservice Industry, PFD has proven their unwavering commitment to their customers and are considered a source of innovation, a provider of insight, a solver of problems. In 2021 PFD formed a partnership with another proud Australian company, Woolworths Group.

**The Role**

The purpose of this role is to effectively supervise the customer service and related administration requirements at our branch. You will need to have great interpersonal skills and be comfortable meeting the daily, weekly and monthly objectives as well as meeting all other customer service/admin requirements.

**Key Responsibilities**
- Oversee the customer service function
- Maintain and develop customer service relationships
- Respond to phone customers in an efficient and courteous manner
- Respond to customer requirements and Branch issues
- Liaise with Branch manager and Food Service specialists to ensure any customer complaints are rectified
- Co-ordinating and producing reports for all aspects of the business
- Minute taking
- Being involved in monthly OH&S/Safety requirements of the site

**Key Competencies, Skills and Qualifications**
- Must have Customer Service Team Leader / Supervisory experience
- Well versed with customer service, telesales and administration processes
- Computer literate - proficient in Word, Excel, Outlook
- Attention to detail
- Great communication and organisational skills
- Good interpersonal skills
- Capable of working under pressure in a team environment
- Show initiative and a positive attitude

We are offering competitive remuneration, superannuation and other staff benefits (such as discounts on staff purchases, discounted accommodation, health insurance and banking).

As part of our recruitment process, do you agree to undertake employment checks? These checks may include a medical assessment (including a drug and alcohol test), National Police History Check, Working With Children/Vulnerable Groups Check, Licence Validation/Demerit Point Check.
- Please note: We do not accept unsolicited CV's from Recruitment agencies / third parties and we will not be liable or responsible for any fees or costs associated with unsolicited CV's sent directly to Line Managers._

**PFD Food Services is an Equal Employment Opportunity employer

  • Customer Service

    4 hours ago

    Adelaide Region SA, Australia HAYS Full time

    An opportunity for an exceptional Customer Service Officer for this government department within health. **Your new company** This State Government department provide an essential service to Australians and are looking for multiple temporary customer service team members to join them in their modern CBD located office for a period of approximately 3...

  • Customer Service

    7 days ago

    Adelaide Region SA, Australia PATH4 Group Full time

    Diverse customers and trade lanes - Supportive manager - Professional and dynamic company **Adelaide - Ref. JO-2207-3293**: **The Company** Our client is a well established, profitable, stable and expecting double digit growth in the next 5 years, this unique organization strengths are due to their business diversity and sound business strategy to ensure...

  • Customer Service

    2 days ago

    Adelaide Region SA, Australia HAYS Full time

    Short term role with potential for longer term opportunity in Government **Your new company** Your new company is a Government Department seeking a customer service champion for a short contract with potential for longer term extension within their IT team **Your new role** Your new role is will provide first line support over the phone and will include...

  • Customer Service Manager

    2 weeks ago

    Adelaide Region SA, Australia Hudson Australia Full time

    Are you a dynamic and experienced Customer Service Manager looking for a rewarding role in Adelaide? We have an exciting opportunity for you to join our team in a contract position, with the potential for a permanent role. Position: Customer Service Manager Location: Adelaide Type: 2-6 Month Contract (with potential for permanent role) **Key...

  • Customer Service Manager

    7 days ago

    Adelaide Region SA, Australia Rentokil Initial Full time

    **ABOUT THE COMPANY** At Rentokil Initial, we are proud to be the global expert in pest, hygiene and indoor plant care. What sets us apart is our people. We are a friendly and supportive team driven by a passion to help protect people, enhance lives and preserve our planet, every day. **ABOUT THE ROLE** Rentokil Initial has a fantastic opportunity for a...

  • Customer Service Representative

    2 weeks ago

    Adelaide Region SA, Australia HAYS Full time

    Trade Service SA is seeking an enthusiastic Customer Service Representative to join their team. **Your new company** Trade Services SA is a green energy installation company that prides itself on their reputation for quality, friendly customer service and high standards of compliance. They are the oldest and largest energy saving provider under the South...

  • Customer Service Representative

    2 weeks ago

    Adelaide Region SA, Australia Allan Hall HR Full time

    Generous profit share scheme - reap the benefits of lucrative employee rewards - Outstanding progression and career development opportunities - Excellent team culture - fun and dynamic team - Join Graphic Art Mart - national supplier of sign, digital, display solutions - Fast paced, vibrant customer service team - Full time Monday to Friday - Edwardstown...

  • Customer Service Officer

    2 weeks ago

    Adelaide Region SA, Australia Appoint Full time

    Live and work close to home with on-site parking - Job security and career opportunity - Enjoyed a varied role in a fast paced environment We are excited to be partnering with this privately owned packaging company which proudly produces Australian made products. We are on the hunt for a self-motivated, proactive Customer Service Officer to join their...

  • Customer Service Officer

    2 weeks ago

    Adelaide Region SA, Australia BGIS Full time

    **BGIS** - a global leader in real estate, supporting professional development opportunities and excellent company benefits with an exceptional employee recognition program is currently experiencing strong company growth and require a **Customer Service Officer** to join our existing team. - Permanent Full-Time| Excellent job security - A rewarding and...

  • Customer Service Officer

    3 hours ago

    Adelaide Region SA, Australia HAYS Full time

    Join a State Government Department to assist customers in the booking of appointments for a crucial service **Your new company** This State Government department provide an essential service to Australians and are looking for multiple temporary customer service team members to join them in their modern CBD located office for a period of approximately 3...