L2 Support Analyst

5 days ago

Sydney, Australia Perigon Group Full time

Windows 10 / O365 / Teams / OneDrive
- Hybrid Working Arrangements
- Sydney Based - Permanent

**The Role**:
Our client is a Global Professional Services organisation on the lookout for a L2 Support Analyst - Digital Workplace to join their team on a permanent basis.
- Windows 10 / O365 / Teams / OneDrive
- Hybrid Working Arrangements
- Sydney Based

**Your Responsibilities**:

- Responding to tickets, troubleshooting and resolving hardware problems in a timely manner within agreed service levels and in accordance with firm policies
- Configuring, deploying, maintaining and troubleshooting laptops and mobile devices
- Asset management, inventory and disposal
- Identifying, logging and resolving technical problems and faulty hardware with end-user services and vendors
- Setting up and removing IT equipment from offices, workstations, meeting rooms and courts
- Support Video conferencing in meeting rooms
- Proactive support using Nexthink
- Supporting and enforcing information technology policies

**About You**:

- Excellent personal communication skills with the ability to communicate on a non-technical level
- 12 months in a Level 1 or more senior IT support role or equivalent or Degree, Diploma or equivalent in relevant information technology tertiary education
- Very solid technical skills with client software, e.g., Windows 10, Office 365, Outlook / Exchange, VPN software
- Good technical hardware knowledge with laptops, desktops, printers, routers, iPhones

  • L2 Support Engineer

    6 days ago

    Sydney, New South Wales, Australia Ambition Full time $80,000 - $120,000 per year

    L2 Support EngineerPermanent role / full time workWork from home options / Sydney basedStart ASAPI'm partnering with a long-standing client to hire a L2 Support Engineer for their managed services team. This role is suitable for an experienced IT professional who enjoys solving complex problems across multiple clients, driving improvements, and is keen to...

  • IT Support Analyst

    1 day ago

    Sydney, Australia Peoplebank Full time

    **_Key IT Support Analyst role to provide support, solving incidents in line with organizational requirements as part of a dynamic team._** - **Key career opportunity to join a leading IT services organization**: - ** Service Desk Support in a large enterprise environment**: - ** Onsite L1/L2 support with multiple locations available around Sydney** There...

  • L1/l2 Application Support

    5 days ago

    Sydney, Australia XPT Software Australia PTY Ltd Full time

    **About us**: **About XPT** - XPT Software Australia PTY Ltd, incorporated in 2016, is a Software Services company - XPT works with top clients across Australia in Banking, Insurance, Telecom, Retail, Energy, Mining and Manufacturing domains. - We have 120+ technocrats in Australia working at our client locations. - XPT Software Australia is part of group...

  • L2 Support Engineer

    2 days ago

    Council of the City of Sydney, Australia Ambition Group Full time

    L2 Support Engineer - Permanent role / full time work - Work from home options / Sydney based - Start ASAP I'm partnering with a long-standing client to hire a L2 Support Engineer for their managed services team. This role is suitable for an experienced IT professional who enjoys solving complex problems across multiple clients, driving improvements, and...

  • Helpdesk Support L1/l2

    2 weeks ago

    Sydney, Australia Onset Full time

    **Everyone loves this major food brand!** You’ll be working with a team of other helpdesk support engineers providing L1 - L2 helpdesk support services located in North Sydney. We cant tell you who the major brand name is right now but you will surely be excited when you do! **The Role** In this position you will be troubleshooting moderately complex...

  • L1/l2 Application Support

    5 days ago

    Sydney, Australia XPT Software Australia PTY Ltd Full time

    **About us**: **About XPT** - XPT Software Australia PTY Ltd, incorporated in 2016, is a Software Services company - XPT works with top clients across Australia in Banking, Insurance, Telecom, Retail, Energy, Mining and Manufacturing domains. - We have 120+ technocrats in Australia working at our client locations. - XPT Software Australia is part of group...

  • Technical Support Analyst

    2 weeks ago

    Sydney, New South Wales, Australia CareCone Group Full time $80,000 - $120,000 per year

    Role- Technical Support Analyst (L2)Type- PermanentLocation- SydneyMust Skills- Application Support, Telecom OSS domain, Linux, Unix, Middleware Technologies, ITIL Certified, Level 2 Support, Bash, PythonJob SummaryWe are seeking a highly skilled Support Analyst with extensive experience in application support and troubleshooting, particularly within the...

  • Product Analyst

    2 weeks ago

    Sydney, Australia Container Exchange Services Full time

    **Introduction**: About CES We believe there is a better way to recycle that positively impacts individuals, communities, and the environment. Our mission is to increase recycling rates, rid the world of drink container litter, and empower community participation in an accredited circular economy. We provide services and technology to enable the...

  • Dedicated L2 Field IT Engineer

    4 days ago

    Sydney, New South Wales, Australia Smart Solutions Technologies - SST Full time $80,000 - $120,000 per year

    We are seeking ahighly experienced, dedicated Level 2 Field IT Engineerto join our team, providing critical infrastructure and desktop support directly forour clientusers acrossAustralia and New Zealand. This is a high-visibility, client-facing role based primarily inSydney, requiring regional travel to various stations.This role demands a self-driven...

  • L1 & L2 IT Support Analyst

    6 days ago

    Sydney, Australia AC3 Full time

    Lots of face to face support - Friendly team - onsite parking - Training provided and opportunities to evolve within the organisation - Structured ITIL environment & approachable manager - **Friendly team & approachable Manager**: - **Mac training provided & growth opportunities**: - **Structured ITIL environment & approachable manager**: - **Chatswood...