Change Specialist

**Job no**: 495237

**Work type**: Permanent Full-time

**Location**: Knox Civic Centre

**Categories**: Business and Economic Development

**Your new role**

We have an interesting and exciting opportunity for an Organisational Change Specialist to join and support our Strategy and Transformation Team to deliver on Knox’s change objectives and vision. The role is critical for Knox to deliver on its key strategic priorities and be a continually improving customer centric organisation. This role will be responsible for the selection of an enterprise-wide change management framework and embedding the framework to drive change capability across a broad range of stakeholders. As well as driving general change capability, this role will provide dedicated change support to complex strategic initiatives across the Customer and Performance roadmap.

As an effective Change Specialist, you will need to pride yourself on your engagement and communication style. You will support the high-level strategic thinking, foresight and decision-making required to implement enterprise wide change management. You will build strong client partnerships across the organisation, collaborate and be a trusted and valued advisor. Specifically, the role will engage teams within the organisation and drive improvements to processes, data, systems and ways of working. You will use your experience in building change readiness, change management (including identifying, analysing and preparing risk mitigation tactics) and change adoption to lead and implement change.

This is a Band 7 classified role, remuneration will be $104,630,20 - $117,345.47 (depending on experience) plus superannuation in accordance with the Superannuation Guarantee.

**What you will need to thrive**

The key selection criteria for this role are:

- Substantial practical experience in supporting large scale complex change management projects
- Tertiary qualifications in a relevant discipline
- Ability to fulfil a strategic change implementation role that initiates, supports and creates a difference and enhances the organisation’s capacity to improve performance, and embrace change.
- Experience in using People Centered Implementation methodologies is preferred but not essential.
- Excellent written communication skills with the ability to produce high quality reports and discussion papers, make formal presentations and to represent Council in professional & community forums.
- Excellent verbal communication skills with the ability to facilitate workshops, coach and advise stakeholders and gather information from difficult stakeholders.
- Proven ability to establish and maintain strong relationships at all levels of the organisation
- Demonstrated ability to influence others and move toward a common vision or goal.
- Knowledge of project management processes.

**How to apply**

Please provide a resume and brief cover letter addressing the ‘what you need to thrive’ section from the to outline how your experience and skills relate to the role.

Review the full now via our Knox City Council Careers Page.

**Why Us**
At Knox, making a difference to others and our community is at the heart of everything we do. We are inspired by empowering our community inside and out to thrive and prosper through living our values. We support hybrid and flexible working and embrace diverse and inclusive environments. We succeed by recruiting for excellence through investing in our people, encouraging their unique talents and supporting them to bring their whole selves to work.

We believe in our people and provide a supportive, driven and inclusive culture we are proud of, that focuses on wellbeing.

Beyond that, we also offer:

- accrued days off for full time employees;
- growth and learning opportunities;
- career development;
- reward and recognition programs; and,
- a supportive Employee Assistance Program.

As an employee (in accordance with Knox City Council's Covid-19 Vaccination Policy) you may be required to provide evidence that you are compliant with the vaccination requirements prior to commencement. It is highly recommended that all Council staff are vaccinated.

To view the inherent requirements for this position please see attachment below.
- Knox City Council has zero tolerance for child abuse and all forms of harm to children. All children and young people who access our services, programs, events and facilities have the right to feel safe and be safe. This includes spaces owned or managed by Council. We take the wellbeing and safety of children and young people in our care seriously. We maintain a child safe organisation by embedding the protection of children into everyday thinking and practice. All Knox City Council employees, contractors and volunteers are responsible for ensuring children and young people are valued, heard and protected from abuse._

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