Customer Services Officer

1 week ago


Boronia, Australia Belgravia Health & Leisure Group Pty Ltd Full time

**VIC, Knox Leisureworks - Boronia 3155**
- Great career paths and development with an entrepreneurial organisation
- Opportunity to make a real difference to our community
- Multiple part-time and casual positions available

This is a great opportunity for passionate and friendly people who enjoy delighting our members and visitors and leave lasting positive impressions.

**The Centre**

The centre is well known within the eastern suburbs of Melbourne and has a great reputation for its facilities, customer service, access and inclusion. Patron are provided with number of programs and facilities suitable for all ages including swimming classes, 24/7 gym membership, group fitness classes, cafe, Merchandise, Childcare, function rooms, four indoor heated pools, a spa and two outdoor seasonal pools.

**The Role**

Our **Customer Services Officer** are the heart of our business providing important services such as Reception, Merchandising and sales to our members, casual users and potential new members in accordance with our established operational routines and procedures. The primary responsibility of our Customer Service Officers is to deliver first class services to our customers ensuring it's in line our Mission, Vision and Values. We have multiple full-time, part-time and casual positions available.

Key areas of responsibility include:

- Provide excellent customer service to all customers, both in person and over the telephone
- Provide customers inquiring about memberships with information and have the knowledge to sell memberships when a person joins or renews
- Promote the centres services and programs to customers and accept customer bookings and enrolments
- Develop and maintain good working relations with customers
- Promote and exercise good public relations at all times
- Opening/closing of the centre in accordance with security and safety procedures.

Skills & Attributes
- Positive, friendly, helpful and energetic work style
- Computer literacy, familiarity with software packages and point of sale systems
- Experience in the leisure industry is desirable.
- Current First Aid Certificate (Workplace Level 2).
- Current CPR Certificate.
- Police Check
- Working with Children Check

**The Centre**

The centre is well known within the eastern suburbs of Melbourne and has a great reputation for its facilities, customer service, access and inclusion. Patron are provided with number of programs and facilities suitable for all ages including swimming classes, 24/7 gym membership, group fitness classes, cafe, Merchandise, Childcare, function rooms, four indoor heated pools, a spa and two outdoor seasonal pools.

**The Company**

**Belgravia Leisure** is part of the Belgravia Health and Leisure Group (BHLG) and is the fastest growing leisure organisation in Australia. Our core areas of business and facilities stewardship include health clubs, wellness and spa, golf, aquatic and sporting venues in 250 locations across Australia and New Zealand.

We are committed to providing a child safe environment. Please refer to our child safety framework. Successful applicants will be required to obtain a national police check and a Working with Children check.



  • Boronia, Australia Genesis Full time

    **VIC, Genesis Fitness Clubs - Wantirna 3155 VIC**- Opportunity to make a real difference to our community - Free gym membership - Great career pathway with an entrepreneurial organisation This is a great opportunity for passionate and friendly people who enjoy delighting our members and visitors and leave lasting positive impressions **About Genesis...

  • Customer Service

    15 hours ago


    Boronia, Australia Sharp & Carter Full time

    Roles located around the Melbourne CBD and City Fringe - Learn about the market and how to best leverage your skill set Sharp & Carter represents market leading organisations across Melbourne from a variety of industries including FMCG, Financial Services, Manufacturing, Retail, Construction & Property. We are currently seeking Business Support...

  • Member Service Officer

    15 hours ago


    Boronia, Australia Genesis Health and Fitness Full time

    **Genesis Wantirna** is seeking a highly motivated and experienced individual to join our team as a **Full-Time Member Service Officer** **About Us**: **Genesis Wantirna** is a health club in the East of Melbourne committed to improving the health and wellness of its community established over 20 years ago. The core of our highly experienced team has been...

  • Customer Service

    15 hours ago


    Boronia, Australia TNA Solutions Full time

    **The Company** Join tna, an award-winning company recognized globally for innovation and rethinking the conventional. tna was started by Alf and Nadia Taylor as a consulting company for the food industry. Soon after, Alf Taylor invented the world’s first rotary vertical form fill and seal packaging machine which revolutionized packaging speeds for snack...

  • Customer Service

    7 days ago


    Boronia, Australia TNA Solutions Full time

    **The Company** Join an award-winning company recognized globally for innovation and rethinking the conventional. **tna **are united by a common purpose and commitment to the three Ps - People, Planet and Prosperity, in making an impact that matters. **tna **are an innovative and successful integrated packaging & processing solutions company with thousands...


  • Boronia, Australia TNA Solutions Full time

    **The Company** Join an award-winning company recognized globally for innovation and rethinking the conventional. tna are an innovative and successful integrated packaging & processing solutions company with thousands of installed systems across 120+ countries. tna design and manufacture high-speed packaging, distribution, and process equipment for the food...

  • Admin Officer

    2 weeks ago


    Boronia, Australia Staffing Group Full time

    **Customer Service Administrator (Immediate Start) - Boronia, VIC** Our client is seeking someone who has a background in Customer Service Or Administration. You need to be eager to learn, passionate about talking with customers and willing to hit the ground running. Interest in Medical or Rehabilitation equipment would be beneficial but not necessary and...


  • Boronia, Australia Medical & Aged Care Group Full time

    **Administration Officer**: **Boronia Residential Aged Care**: **Full Time Position Available** This is a fantastic opportunity to work in our residential home with excellent support from management and high staff morale. Dynamic and fast pass role for an Administration officer, in an amazing Aged Care Facility We are devoted to creating a warm and...

  • Concreter

    2 weeks ago


    Boronia, Australia AWS Services Full time

    **ABOUT THE BUSINESS** AWS Services is one of Australia’s largest remedial companies, thriving in the civil & industrial construction industry. We pride ourselves on delivering quality and on time projects in a safe environment that exceeds customer expectations. We are looking for multiple trades with experience in the following: - **TO BE...


  • Boronia, Australia Sharp & Carter Full time

    $30-35 per hour (temporary rate) | $70,000 + Super (permanent salary) - Office located in Boronia | Flexible working arrangements - Work as apart of a fun and inclusive team Are you an experienced Administrator looking for a new opportunity close to home? This excellent temporary to permanent role located in Boronia is perfect for someone wanting to build...