Medical Support Officer

1 week ago

Sunshine Coast, Australia KINNECT Full time

**LET THE JOURNEY BEGIN**
As a Medical Support Officer, you will be responsible for a variety of duties including customer service, answering phones, and coordinating bookings and results for pre-employment medicals and assessments.
As the first point of contact, some of your duties will include:
- Answering a wide variety of enquiries relating to new referrals and medical appointments.
- Liaising with stakeholders and clients via our online chat portal.
- Scheduling pre-employment assessments.
- Collating results from pre-employment assessments and liaising with KINNECT’s medical team.
- Attending to inbound calls from a wide range of clients in an efficient and professional manner.

**WHY YOU WILL LOVE THIS JOB?**
One of our core values is to **help people**, and we know that you like to do that too. With the flexibility to work 8 hours shifts, between 8am and 7pm, as a KINNECTer you will also enjoy the following:
- Pay reviews are based on value created, not length of time in the role
- Opportunities for transfer to other locations across the country
- Supportive Team Leaders to help you reach your potential
- Opportunities to grow your career and skills in a diverse range of areas
- Super friendly team

**WHY YOU WILL LOVE WORKING AT KINNECT?**
When you join KINNECT, your commencement in the team will be celebrated with welcome hamper, and first class perks including:
- Fortnightly incentives.
- Ability to purchase additional annual leave.
- Celebrating your birthday with a paid day off.
- Weekly and monthly gift vouchers to celebrate ‘Core Values’ winners.
- KINNECT social days, work anniversary celebrations and regular events.

**HOW YOU WILL ADD VALUE**
With a proven track record of success in a customer centric role, some of your other talents and attributes include:

- An ability to work in a fast paced, evolving environment where you can prioritise effectively.
- Excellent written and verbal communication skills and a high level of professionalism.
- Being able to work well within a team environment.

Please note vaccination against COVID-19 is Government requirement for this role, and evidence of vaccination status may be required.
**READY TO APPLY?**
**_This position is being sourced directly by KINNECT. We respectfully request no agency approaches._

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