Games and Experiences Operations Supervisor

4 days ago

Sydney, Australia SEA LIFE Full time

What you'll bring to the team:
**GAMES & EXPERIENCES OPERATIONS SUPERVISOR**

**Are you looking to progress your career with one of the leading global companies in visitor entertainment? Are you passionate about providing incredible and memorable guest experiences? If so, then we have the perfect role for you**

We have an amazing opportunity for an enthusiastic Operations Supervisor to join our team here at the Darling Harbour visitor attractions, SEA LIFE Sydney Aquarium, WILD LIFE Sydney Zoo, Madame Tussauds Sydney and Immersive Gamebox.

**About the role**

Your role will be focused on supporting the Commercial Management in ensuring profitable and smooth operations of the Games and Experiences outlets, while promoting world class services to the team and guests. You will respond to troubleshooting issues and step out to assist the team when help is needed.

**About you**

To be successful in this role you will have a passion for guest experience and sales with a focus on fun. You will be proactive in your approach to guest service with a positive attitude towards interaction with our guests along all points of their journey.

You will also need:

- Ability to manage a team and to resolve conflict
- To be adaptable and flexible
- Remain calm under pressure
- To clearly and effectively communicate and minimise all risk of misunderstandings where possible
- Adhere to our core values through language, behaviour and actions
- To be a positive role model and demonstrate exceptional leadership qualities and capabilities.
- Ability to follow all health, safety and security practices

**About the Benefits**
- Corporate benefits including free access to all our attractions worldwide
- Domestic and global opportunities to develop and progress your skills and career in tourism and attractions
- Additional Leave (including birthday and wellbeing) and 3 volunteer days to give back to a social cause you care about
- Being part of a business built on fun

**About Us**

Merlin Entertainments is the company behind iconic brands like SEA LIFE, Madame Tussauds, LEGOLAND, and Peppa Pig World of Play. We operate in over 130 attractions across 25 countries, delivering memorable experiences to 54 million+ visitors a year. In Australia and New Zealand, we have 10 attractions, including SEA LIFE, Wild Life, Madame Tussauds, and the Fly Treetop Adventures, amongst others.

The Sydney Tower Eye is an iconic part of the Sydney skyline and gives a totally unique working experience. So, if you are a team player who is vibrant and passionate about educating guests and creating memorable experiences in a great company and team who Love What We Do, we want to hear from you

**Everyone Matters at Merlin**

At Merlin we welcome the world to our magical attractions and resorts every day and we want to reflect that same multicultural mix inside our business too. We strive to create an inclusive and diverse workplace where people can be themselves, have the same opportunities and thrive together. Because at Merlin, everyone matters

Together, we work to create a workplace where everyone feels valued, no matter their age, race, gender, disability or sexual orientation. Although we understand that we'll always be learning and growing, we aim to be the most inclusive and flexible employer in our industry.

Pay Range: Competitive

  • Games & Experience Operations Supervisor

    2 weeks ago

    Sydney, Australia SEA LIFE Full time

    What you'll bring to the team: **Are you looking to progress your career with one of the leading global companies in visitor entertainment? Are you passionate about providing incredible and memorable guest experiences? If so, then we have the perfect role for you!** We have an amazing opportunity for an enthusiastic Operations Supervisor to join our team...

  • Senior Manager, Game Production

    2 weeks ago

    Sydney, New South Wales, Australia Riot Games Full time $120,000 - $180,000 per year

    At Riot, we believe in putting players first. Our Sydney-based studio partners globally to develop a across our suite of live games, core technology and new and evolving experiences across multiple Unpublished R&D titles. Whether building foundational systems, driving production strategy, or fostering collaboration across time zones, our teams help deliver...

  • Senior Manager, Game Production

    2 weeks ago

    Sydney, New South Wales, Australia Riot Games Full time $90,000 - $120,000 per year

    At Riot, we believe in putting players first. Our Sydney-based studio partners globally to develop a across our suite of live games, core technology and new and evolving experiences across multiple Unpublished R&D titles. Whether building foundational systems, driving production strategy, or fostering collaboration across time zones, our teams help deliver...

  • Gaming Supervisor Table Games

    1 week ago

    Sydney, Australia The Star Entertainment Group Full time

    **Internal Opportunity!!** **About us** **About us** The Star Entertainment Group welcomes more than 18 million guests across our three properties every year. In Sydney, Brisbane and on the Gold Coast, we are experiencing a time of unprecedented growth as we work towards our vision of becoming Australia’s leading integrated resort operator. **About the...

  • Gaming Supervisor Table Games

    4 days ago

    Sydney, Australia The Star Entertainment Group Full time

    **About the role - **Internal Opportunity!!** As a Gaming Supervisor, you will support the Assistant Gaming Managers in the execution of business objectives and contribute to the optimal performance of gaming operations and be at the forefront of Customer Service and Compliance initiatives. With your positive and proactive approach, you foster a winning,...

  • Game Marketer

    1 week ago

    Sydney, Australia Chaos Theory Games Full time

    Chaos Theory is looking for a **Game Marketer & Community Manager** to join our Sydney-based game development studio filled with passionate developers, designers, and artists. **This is a newly created position, 2 days a week for a 3 month contract, starting ASAP.** Remote work is an option, however, being able to work in our Chippendale office is...

  • Senior Game Designer

    3 weeks ago

    Council of the City of Sydney, Australia Chaos Theory Games Full time

    We're looking for an experienced game designer to join our team based in Chippendale, Sydney. The position will see you lead the design of our games and help to shape the design process for our team. You will be directly involved in creating bespoke games from concept through to publishing with a particular focus on entertainment games (PC and console), and...

  • Gaming Supervisor

    4 days ago

    Sydney, Australia Kings Cross Hotel Full time

    Six floors of diverse spaces, the area’s best rooftop bar and an eclectic roster of live entertainment make Kings Cross Hotel Sydney both a laidback local hang-out and the city’s premier party destination - a level of choice for every taste, mood and day of the week. Steeped in history and legend, the legacy of the Cross lives on at the Kings Cross...

  • Gaming Supervisor

    2 weeks ago

    Sydney, Australia The Star Entertainment Group Full time

    **About the role**: - Supporting the Assistant Gaming Managers in the execution of business objectives - Contributes to the optimal performance of gaming operations - Motivating and engaging team members to continuously improve and deliver guest excellence - Promoting a positive working relationship across the team - Ensuring the integrity of the company &...

  • Sales Associate

    1 day ago

    Sydney, New South Wales, Australia EB Games Full time $40,000 - $60,000 per year

    JOIN THE FUNAs the home of gaming and pop culture, yeah, we sell fun - our products are the coolest in the galaxy - but we also have fun, with spectacular events, celebrations, competitions, and other festivities to brighten your workday.We take pride in being a safe, inclusive and supportive workplace, offering employee benefits that make a meaningful...