Sales & Service Officer

4 days ago

Surry Hills, Australia Driva Full time

**Description**:
Driva has revolutionised the car financing experience in Australia, recently being recognised by LinkedIn in their top 25 StartUps at #14. We are helping customers get instant access to accurate, pre-qualified finance and insurance offers from ~30 partners. We provide customers unparalleled transparency and simplicity in the car financing process to ensure they are well informed when picking their loan options.

Driva is a fast growing fintech backed by leading Australian Fintech investors who share our vision of disrupting the car-buying market. We are at an exciting stage of our business’s development, with rapid growth expected in the next 24 months as we look to continue to re-shape how consumers buy cars in Australia.

**About this opportunity**:
The Sales & Service team is considered the face of Driva and is the first point of contact for customers. The team is responsible for providing exceptional customer service to both new and existing customers, and helping to maintain the awesome 5-star reputation that Driva continues to deliver on

The team is growing rapidly and looking to expand as one of the major operational teams of Driva. We are looking for people that want to be part of this growth phase

This entry level position will get you your start with Driva and a career within startups and tech/financial services and suits currently studying or recent graduates.

**In this role you will**:

- Have quality interactions with customers, ensuring that Driva’s value proposition is clearly understood and explained.
- Undertake mínimal outbound calls converting early stage customers through the Driva process.
- Work to monthly targets.
- Participate in our employee development program which will fast track your career.

**More about you**:

- Sound verbal and written communication skills
- Attention to detail
- 1+ year of Customer Service Experience
- Ability to work toward KPIs
- Motivated by providing a positive customer experience
- Energised approach to workload
- Ability to work autonomously whilst also being a part of a larger team

**Our perks and benefits**:
Driva is a carbon neutral business. We offer our people an uncapped learning and development budget, additional study leave, extra annual leave with the option to purchase additional annual leave, paid parental leave, modern and dog friendly office spaces, weekly social events, $500 allowance to deck out your work from home environment, and discounts on all sorts of things like groceries, fuel, homewares, entertainment, sporting goods and much much more

**Role Type**:

- Remote - Permanent - Full-time - Entry level

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