
Customer Service and Sales Representative
14 hours ago
**Job description**
**Who is ASTIA?**
ASTIA is a well-established contact centre located within walking distance from Central Station in Surry Hills. We provide value-added solutions to our clients and strive to deliver the highest level of customer engagement and brand loyalty.
ASTIA has recently experienced some business growth and is looking for outbound
superstars to join sales team.
- Following up WARM leads from potential clients who have requested a call on our website and handling inbound enquiries for new customers
- Maintaining a high standard of communication and customer engagement to ensure an outstanding experience for everyone who engages with the client.
- Driving Sales and making sure KPI’s are met
- Adhering to all legislative and quality assurance components
**Who we want?**
- Background in sales in a phone-based environment preferred but not necessary
- Ideally, experience in commercial insurance or other insurance products
- Excellent communication skills. An ability to build and maintain rapport
- Be passionate about customer service and giving the customer a first-class customer experience on every call
- Positive attitude and willingness to learn
**What’s in it for you**
- $29.40 p/hr + commission + super
- Full-time positions available
- Industry related training for permanent residents
- Convenient location, close to public transport (Central Station)
- Exciting and rewarding team culture
- Quarterly recognition awards
- Young and vibrant workplace
- Rewarding Employee Incentive Program
- Optional social gatherings and regular activities/functions
- Growing company with progression opportunities
**All applicants must be over 18 and have full working rights in Australia - Working Holiday Visa’s Welcome**
**Salary**: From $60,000.00 per year
Schedule:
- Monday to Friday
- No weekends
Supplemental pay types:
- Commission
Work Location: In person
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