Merchandise Store Person

**Merchandise Store Person**

Melbourne & Olympic Parks (M&OP) is looking for a motivated and hands-on Merchandise Store Person to join our team and play a vital role in ensuring the smooth operation of merchandise management for high-profile events. In this role, you will lead a team of stock runners, counters, and display staff, while overseeing all aspects of event merchandise stock. If you’re passionate about delivering exceptional service, have a keen eye for detail, and thrive in a fast-paced environment, we’d love to hear from you

**About the Role**

Reporting to the Merchandise Team Leader, the Merchandise Store Person will manage the day-to-day stock operations at M&OP events, ensuring stock is accurately handled, inventory processes are followed, and client requests are met promptly. You will oversee the work of your team, ensuring safety procedures are adhered to while delivering outstanding service to both internal stakeholders and clients. This role is ideal for someone who excels in team leadership, enjoys problem-solving, and thrives under pressure. This role requires flexible availability, particularly for morning and early afternoons shifts.

**Here are some of the exciting things you’ll have the opportunity to be involved in**:
**Team Leadership**
You’ll lead a team of merchandise staff, ensuring safety procedures are followed, manual handling is done correctly, and all staff members are equipped with the appropriate PPE.

**Stock Management**
You’ll oversee stock intake, transfers, and counts, ensuring accuracy at every stage of the process. You’ll collaborate with clients on stock levels, display requests, and sales activity to meet their needs on time.

**Client Liaison**
You’ll build strong relationships with clients, ensuring that their specific requests for displays, stock, and sales activity are carried out effectively and efficiently.

**Settlement Process**
You’ll be responsible for completing the Event Merchandise Settlement, including reconciling stock, event details, and wages information, ensuring everything is documented accurately.

**What you will bring to the role**:

- Flexible availability for mornings and early afternoons shifts.
- Proven experience in merchandise or stock management, with strong leadership skills.
- Exceptional attention to detail, with a focus on accuracy in stock counts and reconciliation.
- Proficiency in Excel and excellent communication skills, both written and verbal.
- Strong interpersonal skills with the ability to resolve conflicts and adapt quickly to changing priorities.
- A proactive approach to problem-solving, with the ability to communicate issues and solutions effectively.
- A passion for new technologies and processes to improve efficiency and drive innovation in stock management.
- The ability to work well under pressure in a fast-paced environment.
- A positive, can-do attitude and a strong commitment to delivering exceptional service.

**A bit about us**

Melbourne & Olympic Park is an iconic, multi-venue precinct with few parallels globally. We showcase Melbourne to the world during the Australian Open and deliver hundreds of entertainment, sporting, and community events each year across our world class venues.

At M&OP we are passionate about delivering world class customer experiences to every person, every event, every time. How do we do this? By seeking out the best talent to build a high performance, integrated team who are passionate about creating exceptional experiences for our guests.
- Melbourne & Olympic Parks is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. For further information on Melbourne & Olympic Parks visit our careers page._
- Please note successful applicants will be required to undertake a pre-employment screening. This includes but is not limited to a national police check and working with children check. M&OP may withdraw an employment offer in the event of an unsatisfactory screening result._
- Please note M&OP operates a direct sourcing model so we ask that agencies do not get in touch regarding this vacancy._
- M&OP values the privacy of every individual’s personal information and is committed to the protection of personal information. Your personal information is handled in accordance with the Privacy and Data Protection Act 2014 (Vic.). Please refer to the M&OP Careers Page._