Practice Support Officer

4 days ago

Maitland, Australia Samaritans Full time

**The Opportunity**:
This position will be responsible for the efficient operation of the headspace Maitland ‘front end’ reception and primary care GP practice. You will be the first point of contact for a range of young people 12- 25 years, including those who may be experiencing mental health problems.

**Why work with us?**

Our team are the heart of what we do here at Samaritans. As part of the Samaritans team, you have access to the following great benefits:

- Salary Packaging on a range of everyday living expenses (Mortgage, Rent and Bills), up to $611/fortnight
- Meals & Entertainment packaging up to $2,650
- Access to Fitness Passport (over 300+gyms)
- Free access to our corporate Employee Assistance Program
- 14 weeks paid maternity leave or 3 weeks paid parental pay. + Super Contributions
- The opportunity to work within an innovative, collaborative team environment
- Career and development opportunities
- Payroll giving program
- Progressive organisation with a focus on advocacy and social justice.
- You work for us, but we also want to work for you Is there something important to you we have missed? Let’s talk about it

**About you?**

Do you have experience in the following? Then this role is for you
- Reception and administration experience in a medical setting
- Organising appointments
- Engage and liaising with GPs and Allied Health Professionals
- Collect client Minimum Data Set (MDS)
- Monitor and record vaccine fridge temperatures twice daily,
- Liaise with Medicare, IT contractors and process online MBS billings, data entry and performing various administrative duties.

**Essential Criteria**
- High level of computer literacy and the use of appointment software and databases
- Demonstrated understanding and commitment to confidentiality principles.
- High level of organisational skills, with the ability to prioritise work, multi-task, meet deadlines and respond to requests at short notice.
- Demonstrated ability to respond to difficult and/or stressful situations in a calm, sensitive and professional manner.
- Sound knowledge of medical software, the Medicare system and processing of online Medicare payments is preferable.

**headspace** Maitland is operated by Samaritans Foundation and part of a national initiative to deliver improvements in the mental health, social wellbeing and economic participation of young people aged 12-25.

**Who we are?**

Newcastle Anglican is at the core of some of the most well-known businesses within Newcastle, Hunter, Central Coast & Mid North Coast organisations. Our service agencies include Anglican Care and Samaritans as well as Newcastle Anglican Schools Corporation and 54 Anglican parishes.

**Please include your cover letter addressing the essential criteria, and your resume.**

**_ Samaritans promotes the safety, wellbeing and inclusion of all children and young people._

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