Front Office Coordinator Brisbane, Qld

2 weeks ago

Brisbane, Australia Bupa Dental Care Full time

**Job reference: CMGQ-JO-2208-20475**

A career at **Face Value Dental **is more than just a job. It's an opportunity to make a real difference in the lives of our customers and community. Our purpose, helping people live longer, healthier, happier lives, is what inspires us. It's a promise to our customers to change lives for the better. Our people are at the heart of this. It's their passion, ideas and commitment that will shape a brighter future for both us and our customers.

Are you looking to take the next step in your career? Do you enjoy providing exceptional customer service in the receptionist space?

Our state-of-the-art practice is located in the heart of the CBD, is easily accessible by public transport and close to amenities. Our team are highly skilled and supportive.

We are excited to welcome to join 2 **Front Office Coordinators** to join us on a **Full Time Basis**. Training will be provided for the right applicants.

**Heart of the role**:

- Being responsible for the front desk including all administration duties
- Work on sterilisation and cleaning tasks
- Patient management; greeting and welcoming patients, answering all phone enquiries, making & confirming appointments; checking, processing & managing customer accounts
- Answering phone enquiries, appointment booking & recall management
- Administration & maintenance of the patient database
- Processing payments using EFTPOS & HiCaps
- Reporting as necessary on practice activities

**What you'll bring**:

- Ability to prioritise and multitask in a fast-paced environment
- Excellent communication skills and patient care
- Attention to detail and great customer service
- A forward thinking & vibrant personality that will motivate those around you
- Proven track record of strong organisational skills, administrative and time management
- A proven track record of punctuality and reliability
- A great attitude towards teamwork

**Benefits of joining Face Value Dental**:

- Reward and recognition programs
- Paid parental leave
- Standard leave entitlements (annual leave, sick leave, bereavement leave, carers leave)
- Competitive salary / rates
- Training programs & support with related certifications
- Well-designed and fitted out practices with the latest equipment/technology for great patient care and experience
- Networking opportunities across the business and with peers
- Access to benefits such as, HI discount, optical discount, pet, and travel insurance discounts, etc
- Set remuneration bands with regular performance discussions and remuneration reviews

**How to apply**:
Our people are at the heart of everything we do because we care. We have created environments where people can look forward to coming to work, feel empowered and benefit from working collaboratively with brilliant & talented experts.

Alternatively, to discuss this role or other opportunities throughout the Bupa Dental Care network please contact **Melissa Schmidt **directly on **
+61 422 619 292
.**

**All workers must be vaccinated against COVID19 and have the relevant COVID and Booster vaccinations in line with State legislation. Evidence of these vaccinations will be required on your commencement date.**

**Job Types**: Full-time, Permanent

**Benefits**:

- Referral program

Schedule:

- 8 hour shift

Ability to commute/relocate:

- Brisbane QLD: Reliably commute or planning to relocate before starting work (preferred)

**Experience**:

- front office: 1 year (preferred)

Work Authorisation:

- Australia (required)

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