Manager of Program and Service Excellence

2 weeks ago

Frankston, Australia peninsula plus Full time

**_Plus _**_adj_**_: /plʌs/ giving or being more than anticipated_**
- Lifestyle change opportunity
- Balance a truly rewarding career with home and family
- Leadership

**Join Us at Pen Plus as Our New Clinical Manager**

Ready to step up as a leader while balancing a fulfilling career with the best of life on the beautiful Mornington Peninsula? We’re looking for an inspiring Manager to support our growing team of dedicated professionals and continue making a positive impact in our community

**About Pen Plus**: Pen Plus is a progressive and innovative allied health business with three hubs on the scenic Mornington Peninsula—Dromana, Mornington, and Frankston. We support children, adults, and families to achieve their goals and live their best lives. Our integrated approach includes services like speech pathology, occupational therapy, early intervention, and programs for parents, teachers, and allied health professionals. Collaboration is at the heart of what we do, and you’ll often find our team sharing knowledge, co-assessing, and engaging in cross-discipline conversations that foster real growth and connection.

**Why Work with Us?** At Pen Plus, we believe in cultivating the unique strengths of every team member. Here, your professional journey is tailored just for you, with ongoing career development, regular team days, and mentorship that’s all about genuine connection and shared expertise. We’re passionate about creating a work environment that’s rewarding, enjoyable, and supportive—where every team member feels valued and empowered to make a difference.

**About the Role**: As our new Manager of Programs and Service Excellence, you’ll lead and mentor our team of skilled therapists, fostering a collaborative environment where everyone can thrive. You’ll lead the senior leadership team, helping to shape the future of Pen Plus by ensuring our services remain innovative, effective, and supportive. This is a role that’s as much about people as it is about processes, perfect for someone who’s ready to blend leadership, clinical expertise, and big-picture thinking

**Here’s What You’ll Do**:

- Oversee and support our team leaders and therapists, guiding them to deliver exceptional service to our clients.
- Be a hands-on leader, participating in supervision, and the day-to-day operations of the hubs.
- Collaborate with the executive team to shape the direction and growth of Pen Plus, driving projects, developing programs, and advancing professional development.
- Foster a culture of learning, positivity, and excellence where team members are motivated and empowered to grow.
- Promote and oversee clinical and service excellence across Pen Plus

**What You’ll Need to Bring**:
A professional qualification in Allied Health (speech pathology, occupational therapy or psychology)
The drive to support a thriving, collaborative team.
Strong leadership, problem-solving, and decision-making abilities.
Experience in running projects to fruition.

**What’s in it for You?**
We offer a comprehensive package. In addition to this access to our bonus program, travel reimbursements, a laptop, and continuous opportunities for professional and leadership development. If this sounds like your next adventure, reach out We can’t wait to meet you and welcome you to the Pen Plus family.

If you’re ready to lead, inspire, and make a real difference, we’d love to hear from you Reach out and let’s talk about how you could be the perfect fit for our Pen Plus family.

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