Executive Manager

Executive Manager - Financial Crime Operations

**Do work that Matters.**
CommBank's Financial Crime Operations (FCO) team is looking for an Executive Manager to join and lead our Retail Banking Services (RBS) and Bankwest (BW) Investigations team.

Financial Crime Operations (FCO) is a team of 2000 Operations Professionals and leads the Group's approach to managing Anti-Money Laundering, Counter Terrorism Financing (AML/CTF) and Sanctions risks and obligations through the provision of operational services across the Customer Lifecycle. The Scope of work includes Onboarding and KYC, Enhanced Customer Due Diligence (ECDD), Ongoing Due Diligence including Transaction Monitoring (TM), Customer and Payment Screening and periodic KYC Refresh.

**The Role.**
As an Executive Manager in Financial Crime Operations, you will be part of the FCO leadership team, leading the ECDD and Transaction Monitoring Investigations team supporting the Retail Banking (RBS) and Bankwest business. You will have 3 direct reports while indirectly leading ~250 FTE and will additionally be accountable for activities executed by partners including CBAi or contracted services.

Specifically, the scope of your team will cover the execution of TM and ECDD investigations relating to money laundering, terrorism financing. fraud, child exploitation, tax evasion, human trafficking and other financial related crime concerns. This team is also responsible for submission of Suspicious Matter Reports (SMRs) to AUSTRAC in accordance with the AML/CTF Act 2006 and the role holder is the primary AUSTRAC contact point for SMR matters.

You will also drive productivity, champion operational excellence and forge and maintain strong relationships with key stakeholders across CommBank's RBS and Bankwest business units. Particularly the Group's Financial Crime
Compliance community including Line 1 risk and business stakeholders as well as Line 2 Operational Risk and Compliance and Line 3 Audit colleagues. These strong working relationships will enable Financial Crime Operations to continue having an end customer focus and providing quality service.

**What your Role Will involve**:

- Financial crime management & obligations to assist in the identification of relevant financial crime risks
- Embed and execute a strategy to help deliver and meet the Groups Key Performance Indicators.
- Represent FCO at senior briefings and committees and directly contribute by providing insight and utilising your financial crime expertise to recommend pathways to senior leaders
- Develop & mentor a dynamic group of leaders who are responsible for large, scaled operations teams to ensure healthy development and growth of skills and acumen
- Develop an understanding of current Standard Operating Procedures and escalate process deficiencies and risks and, where appropriate, develop and implement plans to mitigate identified risks.
- Lead and implement a strong culture of quality, productivity and continuous improvement and consistently look for opportunities to further optimise existing processes.

**What will you need to succeed in this role.**

Established Financial Crime deterrence skills and tools focussed on Enhanced Customer Due Diligence and/or Transaction Monitoring. Experience leading large, scaled operations teams or in second line of defence (FCC) would be beneficial.
- Familiarity with project and / or change management communication
- Understanding of retail banking products
- Managing teams effectively to prioritise business outcomes

**Your Development and Career Progression**:
At CommBank, we are committed to building a diverse and inclusive workforce reflecting the customers, businesses and communities we serve. As a values driven organisation, we nurture and support our people through focusing on skill and talent development, collaboration, flexibility and internal promotion.

We support our people with the flexibility to balance where work is done with at least half their time each month connecting in office.

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Advertising End Date: 29/11/2024

Job ID REQ221208