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Health and Wellbeing Consultant
3 weeks ago
**About HCF**
At HCF, our purpose is to bring our human touch to healthcare. Since 1932 we’ve been putting our members and their health first. As Australia’s largest not-for-profit health fund, we cover over 1.7 million members with health, life, travel and pet insurance and our vision is to make healthcare understandable, affordable, high quality and member centric.
**About the role**
In this role, you will be responsible in assisting with the implementation of HCF's Health and Wellbeing Strategy to plan and ensure operational efficiency. You will also manage and partner with key internal stakeholders to assist them with their health and wellbeing needs.
Key responsibilities include:
- Maintain and liaise with third party suppliers to deliver chronic disease management programs according to the Health and Wellbeing strategy as well as contractual obligations
- Recommend enhancements/expansion/rationalisation to current programs
- Assist with measuring outcomes of Chronic Disease Management Programs
- Liaise with Marketing in delivering comprehensible and accurate messaging to members about health and wellbeing
- Ensure timely resolution of complaints related to health and wellbeing programs
- Implement Trajectory of Care project activities/processes
- Support Frontline staff with member enquiries regarding current disease management programs
**About you**:
To be successful in the role you will have the following:
- Strong relationship management skills
- Project management
- Internal and external stakeholder relationship skills
- Strong organisational skills
- Excellent verbal and written communication skills
- Clear customer focus
- Ability to identify and streamline processes for greater production efficiencies
**Culture**
Working in the health insurance industry, we know how important it is to prioritise the wellbeing of our own people. We want to provide you with the skills and tools you need to support your wellbeing journey, so that you can be at your best.
We’re all about creating a fantastic people experience, guided by our values, so that we can in turn better deliver for our members. We work with our people to create a work experience that is inclusive, supportive, safe and respectful so we can do the best for our members.
Come and join our HCF team
**Benefits**
- Up to 50% discount on health cover, pet & travel insurance
- Flexible work arrangements
- Family & Friends day
- Organisational wide Recognition & Rewards program
- Generous Parental Leave Scheme
- Certified Family Friendly Workplace
- Health & Wellbeing Initiatives
A career with us - How to Apply
