Client Services Coordinator

4 days ago

Melbourne, Australia MJC Partners Pty Ltd Full time

**BENEFITS FOR YOU**:

- Attractive remuneration package with bi-annual performance & remuneration reviews
- 6 RDO's & 1 additional leave day per year for Wellness
- Monthly team meetings with lunch provided
- Quarterly Social Club Events
- Finish early every second Friday during Daylight Savings
- Paperless office with loads of client contact
- Multicultural organisation with an inclusive and supportive team culture celebrating diversity.

So many more benefits there are too many to list.

Does this sound like something that interests you? If so read on

We are looking for a champion **Client Services Co Ordinator for our St Kilda Road office.**

**Duties and Responsibilities**

The Admin Superstar is primarily responsible for providing a broad range of services to support the Accountants within their team as well as providing a high quality service to clients. Duties and responsibilities include:

- All areas of customer service and administration
- Preparation and distribution of client engagement letters
- Scheduling and booking client meetings in calendars
- Raising of invoices to clients and assisting with debtor collection
- Managing ELD's and lodgement of tax returns
- Preparing collation of completed client documents
- Liaise with ATO and follow up on information required from Accountants and clients
- Liaise with clients to gather further information as requested by Accountants, follow up on missing information
- Manage workflow according to lodgement list and scheduling work
- Liaising with Accountants and ensuring deadlines are met
- General office support including answering phone, greeting clients, looking after mail etc.

**Skills and Experience**
- Minimum 1 years experience in Public Practice essential
- Excellent verbal and written communication skills

**Personal Attributes**
- Ability to work effectively and collaboratively in a team
- Possess a positive attitude and pleasant demeanour
- Process driven
- Hard working and committed to the role and the organisation
- Desire to provide quality client service and support
- Attention to detail and great organisational skills
- High level of integrity and regard for confidentiality
- Professional presentation
- Strong Microsoft Office skills including Word and Excel

**Applicants must be Australian Citizens or Permanent Residents.**

Pay: $70,000.00 - $75,000.00 per year

Application Question(s):

- Do you have previous invoicing experience?
- How many years' experience do you have as a Client Services Coordinator?
- Do you have customer service experience?
- Do you have experience in administration?
- How much notice are you required to give your current employer?
- How many years of public practice accounting experience do you have?

Work Authorisation:

- Australia (required)

Work Location: In person

Application Deadline: 30/05/2025

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