Team Leader

2 days ago

Sydney Central Business District, Australia EML Full time

**Team Leader**:
NSW - Sydney CBD CTP Full Time

EML is a leading **Personal Injury Claims Management** and **Workers Compensation** business. Our goal is to help people get their lives back through **ongoing support during their recovery journey**. We continue to experience ongoing growth and now have over **4,000 dedicated employees**. We foster a learning culture that allows for us to continually invest in our employees ensuring a **long-term career** here at EML.

**THE OPPORTUNITY**

The Team Leader role underpins the sustainability and growth of EML through the management of CTP Personal Injury Claims.

The Team Leader’s remit includes leading and supporting a team of employee’s in developing the most effective return to work, return to life and recovery strategies and to deliver the right customer experience for CTP Claimant’s as per the legislative requirements and Performance Measures.

This will be a **Permanent** position based in the **Sydney **office, with flexibility to work from home.

**YOUR RESPONSIBILITIES**
- Ensure team members achieve performance and KPI targets as set out under the BU performance framework.
- Utilise appropriate feedback to identify, oversee and foster an efficient, collaborative and effective customer-centric operating model.
- Identify and evaluate individual and organisational development needs. Deliver individual and group learning and development programs.
- Drive continuous improvement and innovation. Maintain awareness of industry developments and trends and respond effectively to changes.
- Oversight of team budget expenditure, if required.
- Effectively manage team resources and priorities.
- Ensuring appropriate strategies are in place to maximise performance outcomes and meet the needs of our customers.

**ABOUT YOU**
- Demonstrated experience in a similar leadership role, Leading NSW CTP Case Managers and working within in in a fast-paced business environment.
- Qualification aligned to Business, Commerce, Personal Injury Management or Allied Health advantageous.
- Minimum intermediate proficiency in Microsoft office suite.
- Ability to satisfy a National Police Check.

**WHAT WE OFFER**

**We stand together as equals. **EML is an equal opportunity employer so by coming to work for us, you will be part of a culture that celebrates diversity and inclusion. We are committed to maintaining a workplace where everyone feels valued and where we show respect, integrity and honesty.

**_ EML provides career opportunities and great employee benefits, including_**:

- A vibrant, collaborative innovative team culture
- Flexibility with opportunity to WFH when you are fully trained in your role.
- A corporate wellbeing program with discounted health insurance and gym membership
- Access to discounts at over 350 retailers through our Rewards Hub program
- Entitlement to an annual tenure and performance-based recognition reward
- Comprehensive learning and development support
- Companywide events to celebrate success
- Quarterly Reward and Recognition Awards
- Access LinkedIn Learning - 18,000 courses to advance your professional education
- Up to 16 weeks paid parental leave, plus super

  • Team Leader

    2 weeks ago

    Brisbane Central Business District, Australia WHSmith Full time

    Are you passionate about looking after customers and making a positive difference? - Are you wanting to take that next step in your Retail career? If the answer to those questions is YES, then we have the role for you! WHSmith is an historic, much loved international retailer that operates stores in an array of fast paced, dynamic environments including...

  • Kitchenhand Team Leader

    5 days ago

    Sydney Central Business District, Australia Compass Group Full time

    We are currently seeking a Full Time Kitchen Hand team leader to join our kitchen team in Pyrmont at a leading global technology company. This is an exciting opportunity for creative ‘foodies’ working within a close-knit team that will allow you to develop your skills and build your knowledge. The role is **Full time** Monday to Friday therefore...

  • Kitchenhand Team Leader

    2 days ago

    Sydney Central Business District, Australia Compass Group Full time

    We are currently seeking a Full Time Kitchen Hand team leader to join our kitchen team in Pyrmont at a leading global technology company. This is an exciting opportunity for creative ‘foodies’ working within a close-knit team that will allow you to develop your skills and build your knowledge. The role is **Full time** Monday to Friday with the hours of...

  • Payroll Team Leader

    4 days ago

    Brisbane Central Business District, Australia HAYS Full time

    Payroll Team Leader role available in Brisbane CBD - work from home 1 to 2 days per week **Your new company** This leading international company that operates in a niche market and are always expanding their footprint are now seeking an exceptional Payroll Team Leader to join their team on a full-time permanent basis. This newly created role will be based...

  • Customer Service Team Leader

    5 days ago

    Sydney Central Business District, Australia HAYS Full time

    Customer Service Team Leader | Call Centre | 75k + super |Global Manufacturer | Minchinbury | Hybrid working **Your new company** *** Work for an Australian-born manufacturing company which is a global success story, spanning 18 countries, with a team of over 15,000 people. We’re driven by innovation and are proud that the technologies in our products and...

  • Communication Team Leader

    2 days ago

    Brisbane Central Business District, Australia Talent International Full time

    **Job Details**: **Location** Brisbane CBD **Salary** Negotiable **Job Type** Full Time **Ref** BBBH103406_1688442919 **Contact** Ziomi Warchalowski **Posted** about 5 hours ago **Talent is seeking an experienced Communication Team Leader to join our client, a federal government department.** - ** 12 month contract**: - ** Market...

  • Procurement Leader

    2 days ago

    Sydney Central Business District, Australia HAYS Full time

    Financial Services firm seeking a Permanent Procurement Leader to join their team at a great rate of pay **Your new company** This leading Financial Services firm requires a permanent Procurement Leader to join their team at a great rate of pay. This job is located in Brisbane but offers remote working flexibility. **Your new role** In your new position,...

  • Ao6 Team Leader

    2 weeks ago

    Brisbane Central Business District, Australia HAYS Full time

    Join a State Government Department for a 6-Month Opportunity **Your new company** The client is a State Government department who connects industries, the community and government with the goal of safeguarding the environment and ensuring Queensland is a world leader in providing high-quality, safe and sustainable food and natural produce. The role will be...

  • Team Leader, Admissions

    4 days ago

    Brisbane Central Business District, Australia Navitas Full time

    **About the role** - 3-5 years of experience in domestic or international student admissions - Experience working with National Tertiary Admission Centers - Previous use of sales and enrolment systems including PRISMS with a preference for Salesforce CRM - Supervisory experience with regards to administrative staff. - Thorough understanding of Government...

  • Team Manager

    5 days ago

    Sydney Central Business District, Australia HAYS Full time

    Team Manager - Recruitment | Sydney CBD | $80-90K base + super + uncapped commission **Your new company** At Hays, we believe in being long-term partners with our people as well as our customers. Together, we will work for your tomorrow, the possibilities are endless. We offer our people a career like no other. With opportunities in our CBD and Parramatta...