Operations Lead

We’ve been trusted to serve Aussie communities since 1914 and grown to become a top 30-listed on the ASX with over 115,000 team members and a portfolio of iconic brands. At Coles Group, you’ll not only get to make a difference to millions of Aussie lives—you’ll also get to see your impact.

**About the team**:
QuiteLike is the meal kit for food-lovers. We have a vision to bring Australian families back to the heart of the home, by making it easier to create delicious meals. We’re a close-knit and agile team with a passion for delivering an outstanding customer experience, driving sustainable growth and learning a lot along the way.

**About the role**

An exciting opportunity has come up to join the Supply Chain team of QuiteLike, Australia’s fastest growing meal kit company.

Speaking of excitement, we’re bringing excitement back to dinner. It went away for a while there, with all the stress and shopping lists and trips to the store, but we’ve decided our customers (and dinner) deserve better. So we’re sprinkling a pinch of pzazz over time spent in the kitchen, pouring a good glug of glee into all the things our customers cook. It’s mealtime magic by the boxful

Reporting into the Head of Supply Chain, you will be responsible for the meal kit production site in Dandenong South VIC, overseeing the picking and packing of fresh ingredients that are delivered directly to our customers. The role will drive safety, efficiency, quality, and team performance, ensuring that every meal kit meets our high standards and reaches customers on time.

**Key Responsibilities**
- Lead and manage site operations, ensuring seamless and efficient fulfillment of customer orders.
- Drive site management team performance, training, and engagement, fostering the right culture for growth.
- Develop, maintain, and deliver site scaling plan to accommodate growth and site capacity.
- Establish the right site metrics for performance, monitoring and driving progress.
- Maintain strict food safety and quality standards, ensuring compliance with HACCP and industry regulations.
- Ensure that the customer experience is at the forefront of what we do, maintaining high quality and pick accuracy standards.
- Optimise costs and efficiencies, to support growth.
- Oversee and drive a culture for workplace health & safety, ensuring a safe environment for all staff.
- Identify continuous improvement opportunities, leveraging data and best practices to enhance operations.

**About you and your skills**
- Proven leadership experience in food manufacturing, FMCG, or logistics.
- Strong people management skills, with the ability to motivate and develop teams.
- Experience with food safety regulations and HACCP compliance.
- A problem-solving mindset with a balanced focus on customer experience, efficiency and cost control.
- Great work ethic - ability to work in a fast-paced, high-volume environment.
- Strong communication skills and experience maintaining vendor relationships.

**What’s in it for you?**:

- **
Flexible working options**:We know that work is only one part of your life, so we actively encourage a positive work-life balance and provide hybrid working options to help you achieve it.
- ** Office perks**: Take advantage of our gym facility and fitness classes, free parking, BBQ area, mini-Coles supermarket, fooderie hub where you can sample new products before they hit the shelves, school holiday program and so much more when you come in.
- ** Discounts**:Eligible team members receive 5% discount all year round on your Supermarket and Liquor online and in-store purchases. We also offer additional periods of double discount (10%) at various times throughout the year. As well as hotdeals exclusive to team members that translate into additional savings.
- ** Reward through recognition**: Give and receive recognition, linked to our Coles values, through our digital recognition platform ‘mythanks’. You can accumulate points to redeem in the online shop for exciting gifts and electronic gift cards from an extensive range of retailers.
- ** Opportunities for learning and development**: No matter where you start within our diverse business, you’ll have experiences, exposure, and education to satisfy you. Discover and explore a variety of career development programs and job-specific training.
- ** Paid parental leave**: We understand how important your life outside work is and offer permanent team members paid parental leave to support you in balancing work and family.
- ** Investment in your future**:Our annual team member share plan offer allows eligible team members to make regular pre-tax salary sacrifice deductions to purchase Coles Group shares.

**About the recruitment process**:
Job ID: 149423

Employment Type: Full time

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