Front End Assistant

7 hours ago

Canberra, Australia Costco AU Full time

**Position Summary**

Packing member orders into boxes, and transferring member orders to a separate cart or flatbed after they have been
scanned or keyed. Runs for items as needed. Proper safety procedures and standards. Maintains courteous member service at all times while monitoring a smooth flow of members through the registers.

**Job Duties/Essential Functions**
- Greets members, helps members load merchandise on the conveyor belt, asks member packing preferences, answers

questions, relays information on special promotions, and thanks members.
- Transfers items not on the belt to a separate cart or flatbed as cashier scans items, placing barcodes up for the cashier

when possible.
- Assists with getting supervisor verification for high-ticket, Bottom of Basket, or non-transfer items.
- Packs member orders into boxes ad loads them on a separate cart or flatbed.
- Checks packaging for tampering and reports it.
- Assists members with loading orders into car when appropriate.
- Retrieves items such as boxes, register supplies, and merchandise requested by members to keep lines moving

smoothly.
- Performs related tasks such as set up and closing duties for the department such as, returning products, collecting

paperwork, stocking registers and cleaning area.
- Support the cashier during various promotions.
- Maintains the cleanliness of the register and general Front End area. Reports and cleans spills and trip hazards

immediately.
- When needed, retrieves carts and flatbeds from the parking area using a rope with clasping hook, pushing no more than 10 shopping carts at once. Keep front of building clean.
- Follows proper Front End and general safety procedures and standards.
- Assist in other departments of the warehouse as necessary.
- Provides prompt and courteous customer service to members, employees and suppliers.

**Ability to operate vehicles, equipment or machinery**
- Carts, flatbeds, large wheeled bins, clasping cart ropes, rolling mop bucket with wringer, mop, broom, click counter, 2-way radio, pallet jack, compactor, cardboard baler.

Education/Training: None
Licenses/Certifications: RSA preferred (state specific)
Experience/Skills: Strong customer service, communication and interpersonal skills

Cash handling (preferred);
Basic math skills

**Other specific requirements**:
? Satisfactory Criminal Record Check
- If successful, you will be required to undertake role & department specific training within specified time frames

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