Front End Assistant

6 days ago

Canberra, Australia Costco AU Full time

***

Packing member orders into boxes, and transferring member orders to a separate cart or flatbed after they have been scanned or keyed. Runs for items as needed. Proper safety procedures and standards. Maintains courteous member service at all times while monitoring a smooth flow of members through the registers.

**Job Duties/Essential Functions**
- Greets members, helps members load merchandise on the conveyor belt, asks member packing preferences, answers questions, relays information on special promotions, and thanks members.
- Transfers items not on the belt to a separate cart or flatbed as cashier scans items, placing barcodes up for the cashier when possible. Assists with getting supervisor verification for high-ticket, Bottom of Basket, or non-transfer items. Packs member orders into boxes ad loads them on a separate cart or flatbed. Checks packaging for tampering and reports it. Assists members with loading orders into car when appropriate.
- Retrieves items such as boxes, register supplies, and merchandise requested by members to keep lines moving smoothly.
- Maintains the cleanliness of the register and general Front End area. Reports and cleans spills and trip hazards immediately.
- When needed, retrieves carts and flatbeds from the parking area using a rope with clasping hook, pushing no more than 10 carts at once. Keep front of building clean.
- Follows proper Front End and general safety procedures and standards.
- Assist in other departments of the warehouse as necessary.
- Provides prompt and courteous customer service to members, employees and suppliers.

**_
Ability to operate vehicles, equipment or machinery_**
- Carts, flatbeds, large wheeled bins, clasping cart ropes, rolling mop bucket with wringer, mop, broom.

**Non-Essential Functions and Tasks**:

- Assists other areas in the department as necessary.
- Assists in other departments of the warehouse as necessary.
- Proven commitment through Attendance.
- Self-motivated individual.

**_
Ability to operate vehicles, equipment or machinery_**
- Click counter, 2-way radio, pallet jack, trash compactor, cardboard baler.
- Education/Training: None
- Licenses/Certifications: RSA Certified Preferable.
- Experience: Prior Costco experience, Cashier experience preferred.
- Knowledge/Skills: Customer service skills, math skills preferred.

**Other specific requirements**:
? Full COVID-19 vaccination or medical contraindications certificate
- **If successful, you will be required to undertake role & department specific training within specified timeframes

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