Operations Manager

Company Description

Colliers is Australia’s leading commercial property experts who specialise in sales, leasing & property management. Our partner offices located in Ballarat, Geelong & Bendigo and are widely recognised across regional Victoria for their ability to provide a full range of professional services for the real estate industry.

**Job Description**:
Colliers Ballarat, Geelong and Bendigo are seeking a highly motivated and experienced Operations Manager who’s primary role will be to increase business growth and profitability through the development and implementation of effective growth strategies.

With the flexibility to be based in Geelong or Ballarat, the General Manager will oversee general day-to-day operations and be responsible for the operational and financial performance and success of our three regional Victorian Offices.

The Operations Manager will also broadly responsible for:
**Management and Operations**
- Overseeing the management, financial and operational performance of the Ballarat, Geelong & Bendigo offices.
- Proactively develop effective business strategies and drive implementation to enhance sales, leasing and property management productivity and achieve growth objectives.

**Communication & Relationships**
- Provide strong and effective leadership which builds a positive culture of collaboration, communication to be in line with the Colliers values and objectives.
- HR - encourage an open-door policy to foster workplace communication and encourage team members to approach with any issues, concerns or comments and ensure resolution and action where appropriate.
- Develop and maintain an appropriate level of involvement with business partners, community affairs and activities representing Colliers.

**Financial Performance and Reporting**
- Assist with preparation of annual budget including quarterly re-forecasting and monthly variance reporting.
- Achieve budgeted net operating income targets for each office.

**Employee Motivation and Development**
- Set clear expectations and accountabilities of team members in line with strategic objectives and monitor outcomes and results.
- Maintain professional knowledge by attending educational workshops, reviewing professional publications, and establishing personal networks.
- Monitor and review of staffing policies, practices and performance management while ensuring these comply with best practice.

**Qualifications**:
It is expected that the successful applicant will be able to demonstrate the following:
**Essential**
- Demonstrated commercial business acumen, with well-developed skills in strategic thinking, analysis and problem resolution
- Demonstrated ability to collaboratively identify and lead improvements in systems and processes
- Demonstrated high level leadership and management skills and the ability to motivate, provide direction and support staff to achieve organisational objectives
- Demonstrated commitment to the development of a high-performance organisational culture which embraces professionalism, excellence and client focus
- Experience in writing and generating reports to convey information through data analysis

**Desirable**
- Knowledge of and an interest in, real estate
- Proficient with Microsoft Office 265 and customer relationship management systems or data base systems

Additional Information
**We Offer You**
- Corporate benefits program including discounts on health & wellbeing, retail, travel and more.
- Supportive, team-oriented environment - with regular celebrations and birthday leave.
- Commitment to your professional development with ongoing opportunities for progression

If you’re keen to join a fast paced team who likes to work hard and have fun, then we’d love to hear from you

**How to Apply**
- A cover letter outlining who you are
- A current Resume detailing your experience and;
- Provide responses addressing the key selection criteria