Account Executive

6 days ago

Melbourne, Australia Jobs for Humanity Full time

Company Description

Jobs for Humanity is dedicated to building an inclusive and just employment ecosystem. Therefore, we have dedicated this job posting to individuals coming from the following communities: Refugee, Neurodivergent, Single Parent, Blind or Low Vision, Deaf or hard of hearing, Black, Hispanic, Asian, Military Veterans, the Elderly, the LGBTQ, and Justice Impacted individuals. If you identify with any of the following communities do not hesitate to register.

Company Name: Booking

**Job Description**:
Position: Account Executive (1 Year Maternity Contract)

Location: Melbourne, Australia

**Job Description**:

- Contact, inform, and advise partners on how to enhance their availability and supply on our platform.
- Build accommodation webpages and provide training to partners on how to use our extranet and systems to improve their business.
- Support Account Managers with various tasks at the office.

**Responsibilities**:

- Communicate proactively with partners in your region through telephone, messaging, and in-person meetings to develop their businesses.
- Build strong relationships with partners to ensure they offer the best availability and rate structure.
- Be the first point of contact for key local accommodation partners, answering questions and taking necessary action.
- Participate in weekly team learning sessions.
- Advise accommodation partners on their webpages and how to update their information accurately.
- Act as a contact person for properties in cases where the Account Managers are unavailable.
- Support in building accommodation webpages and maintaining property information on the website.
- Ensure accurate information and pictures of newly registered accommodations.
- Provide phone training to new and existing properties on how to use our systems.
- Offer information and advice to properties, mainly via phone, including follow-ups.
- Handle IT and administrative tasks.
- Conduct rate and availability checks on various platforms.
- Assist in market visits, operational planning, and projects.

**Requirements**:

- Excellent face-to-face and telephone communication skills.
- Fluent in English (spoken and written).
- Experience in e-travel and/or hotel/travel industry is a plus.
- Proactive and able to work independently.
- Ability to convince partners to implement suggestions.
- Quick, resourceful, accurate, detail-oriented, and analytical.
- Team player, motivated, and passionate about e-travel and hospitality.
- Business focused with a positive attitude.
- Hotel School or University background preferred.
- Must be currently residing in Melbourne and eligible to work in Australia.

**Pre-Employment Screening**:

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