Assistant Manager

6 days ago

Seven Hills, Australia Carls Jr Wetherill Park NSW Full time

Carl's Jr Restaurants are looking for Assistant Managers as it continues to grow within Sydney.

**We offer**:

- **An attractive salary package**:

- **Fabulous employee benefits and discounts**:

- **Career advancement in our rapidly expanding Carl's Jr business**

As an Assistant Restaurant General Manager (ARGM), you'll be responsible for setting the highest standard's in all areas of the restaurant, including the customer experience, the workplace culture and financial results. That includes:

- Hire, train, develop and drive the team to deliver a positive and memorable customer experience
- Ensure food is prepared, presented and served to the highest standard.
- Take pride in and be passionate about building a positive culture within the restaurant

This diverse role involves a variety of responsibilities including, but not limited to:

- Efficiently leading the restaurant team in day to day operations
- Being a role model for standards and behaviours consistent with the Carl’s Jr. values and culture
- Ensuring high-quality food is served, and exceptional customer service is always maintained
- Listening to customers feedback and working to ensure positive customer experiences
- Identifying talent, interviewing, hiring, inducting and onboarding new team members
- Training, developing and cross-training all team members, shift leaders and assistant managers
- Completing staff performance reviews and driving a culture of continuous improvement
- Managing rostering, shift changes and team meetings
- Resolving any employee issues including grievances, disciplinary action, etc.
- Ordering stock from various suppliers
- Office administration duties such as paperwork, banking, cash handling, payroll and policy reviews
- Compiling, preparing and maintaining profit and loss statements, budgets and cost controls concerning the cost of goods and labour
- Managing daily and weekly cleaning of production areas, dining room and general restaurant
- Executing marketing promotions
- Ensuring safety and security standards are recognised and upheld, and that each employee is appropriately trained in Workplace Health and Safety

**Key Selection Criteria**:

- Previous experience within a Restaurant or Retail environment
- Positive, fun loving, hardworking professional leader to build on the excellent workplace culture and provide exceptional customer service
- An engaged and energetic team player who celebrates shared success and is willing to go the extra mile to help the team
- Speaks clearly and listens attentively to customers and colleagues
- Maintains a professional, well-groomed appearance at all times
- Can adapt and succeed in a fast-paced environment

**Salary**: $58,000.00 - $64,000.00 per year

Schedule:

- 8 hour shift
- Rotating roster

Supplementary Pay:

- Overtime pay
- Penalty rates
- Performance bonus

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