Platform Administrator

Posting Description:

- Deliver and maintain existing client technology platforms for Aon Australia
- Advocate for ongoing use of technology across the business to support client service
- Opportunity to implement key project and change management initiatives across the business

**Aon is in the business of better decisions**:
At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.

As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed.

**What the day will look like**:
A unique opportunity has become available for a Platform Administrator to support the Digital Client Solutions team. In this role you will be responsible for delivering and maintaining existing client technology platforms for the business.

You will be responsible to manage the end-to-end platform lifecycle, including scoping, build and execution of the technology initiatives, whilst creating awareness and adoption of platforms across the business.

Key responsibilities include:

- Monitoring, updating and reporting on project plans and activity schedules
- Onboarding new client accounts
- Client Transactional and Payment processing
- Updating administration system relating to transaction and payment processing
- Be a point of contact for clients. Answer incoming calls and assist with client enquiries in line with the company’s service offering
- Complete all necessary reports and documentation as directed by advisors and managers
- Update project plans against agreed project scope and objectives including project risks and issues, including maintaining a project register
- Support the delivery of training to the business as required
- Act as a champion for change specifically in relation to the ongoing use of technology across the business to support client service delivery

**How this opportunity is different**:
As an Aon colleague, you will never be limited by your job title. Instead, you will learn and grow alongside some of the most talented people in the business, who genuinely want you to be the best version of yourself.

We honestly believe that our culture is different, with authentic and inquisitive individuals who each bring something unique to our team.

Be you, be unique with us.

**Skills and experience that will lead to success**:

- Experience within Insurance / Platforms is highly desired
- Exposure to a project environment with demonstrated analysis, planning and execution skills
- Experience in a change management environment
- Ability to manage stakeholders and to influence and drive change

**How we support our colleagues**:
In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognise that flexibility goes beyond just the place of work... and we are all for it. We call this Smart Working

Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.

Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.