Current jobs related to Service Manager - Queanbeyan - Carrier
-
Service Manager
1 week ago
Queanbeyan, New South Wales, Australia Aspire Oshc Full time? JOIN OUR TEAM ?As ASPIRE OSHC continues to grow and expand we are looking to add new members to our team at: Queanbeyan EastWe are currently recruiting**:Service Manager****We value our educators as our greatest asset and place great emphasis on supporting staff to develop their skills to fulfil their job to the highest standard.****Essential**:- Paid...
-
Dental Services Manager
2 weeks ago
Queanbeyan, New South Wales, Australia beBeeOralHealth Full time $187,013 - $192,293About This RoleLeading and managing oral health services in a cluster of dental clinics involves coordinating staffing, clinical services, and implementing policies at the state and local levels.Key Responsibilities:Lead and manage oral health services in a cluster of dental clinics.Coordinate staffing to ensure effective delivery of services.Implement...
-
Food Service Manager
1 week ago
Queanbeyan, New South Wales, Australia beBeeFoodService Full time $63,000 - $83,000Senior Food Service SpecialistThe role of a Senior Food Service Specialist is to provide exceptional culinary services while fostering a positive dining experience for residents. This position requires a passion for delivering high-quality food and exceptional customer service.About the JobYou will be responsible for overseeing the daily operations of the...
-
Clinical Service Manager
2 weeks ago
Queanbeyan, New South Wales, Australia beBeeLeadership Full time $77,858 - $147,108Job OverviewThis role provides expert clinical services, governance and support to a multidisciplinary team of mental health professionals, ensuring evidence-based practices with a focus on recovery outcomes.Key Responsibilities:Provide leadership and guidance to ensure the delivery of high-quality clinical services.Collaborate with clinicians to develop and...
-
Transport Service Delivery Manager
2 weeks ago
Queanbeyan, New South Wales, Australia beBeeOperations Full time $100,000 - $120,000Route Operations ManagerAs a key member of our Retail and Consumer function, you will play a vital role in managing day-to-day service level targets and driving success.Key Responsibilities:Ensure that business achievements meet set Key Performance Indicators (KPIs).Manage customer relations and be the first point of contact/escalation for all operational...
-
Service Manager
1 week ago
Queanbeyan East, Australia Aspire OSHC Full time✨ JOIN OUR TEAM ✨ As ASPIRE OSHC continues to grow and expand we are looking to add new members to our team at: Queanbeyan East We are currently recruiting**:Service Manager** **We value our educators as our greatest asset and place great emphasis on supporting staff to develop their skills to fulfil their job to the highest...
-
Service Coordinator
1 week ago
Queanbeyan, New South Wales, Australia beBeeServiceCoordinator Full time $60,000 - $80,000Work as a Service CoordinatorWe are seeking a highly skilled Service Coordinator to join our team.This position is responsible for efficiently allocating breakdowns, scheduled maintenance and other repairs to technicians as required and ensuring internal/external customer needs are identified and met.Main Responsibilities:Book service work for retail and...
-
Service Advisor
7 days ago
Queanbeyan, Australia The Toro Company Full time**Are you ready to transition off the tools?** **Do you have a keen eye for workflow management?** **Is customer service your expertise?** We have an exciting opportunity for a motivated and customer-oriented individual to join our Equipment team as a Service Advisor. In this role, you will report to the Service Manager, Equipment, and be responsible for...
-
Service Administrator
2 weeks ago
Queanbeyan, New South Wales, Australia Carrier Full time**Country**:Australia**Location**:30 Bedford Street,Queanbeyan West,New South Wales,Australia,2620 Build a career with confidenceCarrier Global Corporation, global leader in intelligent climate and energy solutions is committed to creating solutions that matter for people and our planet for generations to come. From the beginning, we've led in inventing new...
-
Customer Service Assistant
7 days ago
Queanbeyan, Australia Sindhi Group Pty Ltd Full timeJob Title - Customer Service Assistant Company - Sindhiz Management Pty Ltd Location -TSG Crawford **Job Description**: - **We are looking for our next Retail superstar.**_ Our Store Cignall Kempsey are looking for motivated Customer Service Assistants to join their team. At Sindhiz Management Pty Ltd, our Stores are growing and we need YOU!! We...
Service Manager
3 weeks ago
**Country**:
Australia
**Location**:
30 Bedford Street,Queanbeyan West,New South Wales,Australia,2620
**Build a career with confidence**
Carrier Global Corporation, global leader in intelligent climate and energy solutions is committed to creating solutions that matter for people and our planet for generations to come. From the beginning, we've led in inventing new technologies and entirely new industries. Today, we continue to lead because we have a world-class, diverse workforce that puts the customer at the center of everything we do.
**The role**:
This role is based in Canberra.
The Service Manager oversees and manages all aspects of the service delivery process, including contract delivery, contract renewals, account receivable management, team coordination, and customer relationship management. This role involves leading a team of service technicians and subcontractors, optimising resources, ensuring financial performance meets targets, and driving EH&S initiatives. The Service Manager is critical in maintaining high-quality service delivery while fostering positive customer relationships.
**Key responsibilities**:
- We are looking for a solution orientated Service Manager with the ability to provide an excellent experience to internal client and our clients in the field. Therefore, you will;
- Lead, manage, and mentor a team of service technicians, apprentices and subcontractors.
- Promote a positive work environment that encourages teamwork, accountability, and continuous learning.
- Recruit, interview, hire, and train technicians to meet workload demands and fulfil customer requirements.
- Organising and delivery of relevant internal and external role meetings. E.g., Tool box and client meetings
- Collaborate with Service Planners, Service Administrators and other functional team members on a frequent basis to ensure the delivery of service, maintenance works and business requirements
- Oversee and manage the entire service delivery process, from initial service requests to contract renewals.
- Manage the procurement of parts, materials, and tools necessary for maintenance, repairs, and emergency service calls.
- Backlog (WIP) management, including forecasting, monitoring, and reporting the financial performance of service agreements, service repairs and quoted works.
- Review work orders, invoices, and resource expenditures for accuracy and efficiency in managing accounts receivable.
- Address customer complaints and conduct satisfaction investigations to develop improvement plans.
- Identify potential opportunities through the existing client base to generate new leads for the sales support team.
- Provide technical expertise and support during the sales process.
- Monitor and achieve key performance indicators (KPIs) such as productivity, revenue, contract margins, and PM completion.
**Requirements**:
- Possess in-depth technical knowledge and qualifications in HVAC and/or refrigeration disciplines
- Demonstrated ability to manage and lead teams, fostering a collaborative and positive work environment to achieve common goals.
- Exhibit a proactive and resourceful approach to problem-solving, showing the ability to take initiative and find innovative solutions.
- Goal-driven with a keen eye for detail, ensuring high-quality service delivery and achieving desired outcomes.
- Able to communicate clearly and concisely with team members, customers, and stakeholders, fostering positive relationships and effective collaboration.
- Possess strong organisational abilities, enabling efficient management of tasks, resources, and time.
- Familiarity with service processes and experience using Enterprise Resource Planning (ERP) software to streamline operations and enhance efficiency.
- A team player with a can do attitude who is agile, embraces change and leads by example
- Ability to analyse data and information effectively, enabling informed decision-making and continuous process improvement.
- Experience in managing accounts or driving business development within the HVAC service industry, showcasing the ability to build and maintain strong customer relationships.
**Benefits**:
- Attractive salary package + Full time opportunity
- Excellent job stability + Ongoing training and development opportunities
- Inclusive work environment + Supportive management team
**Our commitment to you**
Our greatest assets are the expertise, creativity, and passion of our employees. We strive to provide a great place to work that attracts, develops, and retains the best talent, promotes employee engagement, fosters teamwork, and ultimately drives innovation for the benefit of our customers. We strive to create an environment where you feel that you belong, with diversity and inclusion as the engine to growth and innovation. We develop and deploy best-in-class programs and practices, providing enriching career opportunities, listening to employee feedback, and always challenging ourselves to do better. This is _
