Dispatch and Monitoring Officer Flexible
2 weeks ago
**Job no**: H88F4
**Category**: Customer Services
An exciting part-time (0.5), 12 month fixed-term opportunity as a Dispatch & Monitoring Officer in the Central Highlands Region offering flexible working arrangements Be a part of a diverse, collaborative and supportive team-based environment.
**The opportunity**
The Dispatch and Monitoring Officer is responsible for carrying out the dispatch and monitoring functions in our Maintenance Delivery Works Management Centre, providing a high level of care and responsiveness for customers and supporting safe and efficient delivery of works in the field.
Please note there may be an opportunity to increase hours during the contract period.
**About you**
Safety is our No. 1 priority, and we expect you will actively contribute to and foster a 'safety first' culture that supports our aspiration of zero harm. This means you care deeply about the physical and psychological safety of people so that our team return home in great shape at the end of the day.
We’d love to hear from you if you have:
- Demonstrated experience working in a similar service and dispatch environment, with a focus on employee health and safety, and customer experience.
- Ability to work in a fast-paced operational environment and develop and maintain constructive and harmonious working relationships with team members.
- Demonstrated ability to effectively utilise a variety of computer systems.
- Ability to train and coach team members in reaching KPIs as a team.
**What's in it for you?**
Working for one of the region's largest employers you will be part of an organisation that is high achieving, cohesive and always striving for better customer outcomes. We're full of "everyday people" that are great to work with and reflect our community We're offering a supportive environment and offer a huge range of employee options and benefits.
There's the option of hybrid work, including a mix of being in our office in Ballarat, as well as the flexibility to work from home. Other benefits include accrued time off, generous leave options, professional development, industry collaboration, health and wellbeing programs and a supportive management team.
**At CHW you will**:
- Have access to training and development opportunities that will further develop your knowledge and skills.
- Be part of an organisation that strongly promotes work life balance, flexibility, safety and wellbeing.
- Work in an organisation that makes a difference to our community.
- Be part of an organisation that cares about you, your safety and wellbeing.
**How to**
- Please ensure you provide a **cover letter and your resume.**:
This position is currently vacant and will be filled promptly once a suitable applicant is identified, so we encourage you to without delay
**Have questions?**
For a confidential chat about the role, please contact **Stephanie Burzacott on 0428 725 983, or Carla Dobbyn on 0483 855 346.**
Applications close at 9am on 14 February 2025.
- Please note, as part of our selection process, we conduct pre-appointment checks including those related to references, identity, fitness to work, qualifications, work history, work visa, misconduct and police record history.
- At CHW we are dedicated to supporting our team's physical and mental wellbeing. We offer flexible and hybrid working opportunities. We assist our team to develop, as people and as leaders. We value diversity and inclusion - our workforce is a place where the melding of a range of views and perspectives is celebrated._
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