Volunteer Manager

Guide Dogs Victoria is a leader in breaking down barriers that enable people who have blindness or low vision to live life without limits. Guide Dogs Victoria recognises and responds to the diverse needs and choices of our Clients. With over 65 years of experience, we specialise in providing client directed high quality, inclusive services and supports. We are one of Australia’s most trusted charities and an employer of choice in the disability and aged care sectors.

We recognise and celebrate the diversity of our employees and volunteers and the benefits this brings to our organisation. Our people enjoy a work environment that is free from all forms of discrimination and is welcoming place for all identities. Guide Dogs Victoria is a place where talent is recognised and innovation is encouraged.

Guide Dogs Victoria is seeking a passionate Volunteer Manager to lead and manage our Volunteer program. You will play a crucial role in overseeing the recruitment, engagement, and retention of our Volunteer workforce. Working closely with internal stakeholders and volunteers, you will be responsible for ensuring a positive and fulfilling experience for all involved, while upholding the values and mission of Guide Dogs Victoria.

In this role you will be responsible for:
**Volunteer Program Management**: Developing and executing an organisation-wide Volunteer Strategy, defining key program outcomes and deliverables to enhance the overall volunteer program at Guide Dogs Victoria.

**Volunteer Onboarding**: Facilitating the onboarding of new volunteers to ensure they have the necessary knowledge and skills to perform their roles safely, effectively and confidently.

**Volunteer Engagement**: Fostering a positive and inclusive volunteer culture by regularly communicating with volunteers, recognising their contributions, and addressing any concerns or issues that may arise. Organising appreciation events and recognition programs to celebrate the contributions of our Volunteers.

**Volunteer Database Management**: Maintaining accurate and up-to-date records of all Volunteers.

**Compliance and Risk Management**: Ensuring all Volunteer activities adhere to relevant policies, guidelines, and legal requirements.

To be successful in this role, you will need:

- Relevant tertiary qualifications in a related field or equivalent experience.
- Proven experience in managing and coordinating volunteer programs, preferably in a for-purpose or community-based organisation.
- Strong interpersonal and communication skills, with the ability to connect and engage with diverse groups of volunteers and stakeholders.
- Excellent stakeholder management both internal and external.
- Demonstrated leadership skills and the ability to motivate and inspire volunteers to achieve organisational objectives.
- Excellent organisational and time management abilities, with the capacity to handle multiple tasks simultaneously

This is an exciting opportunity for an individual with a passion for volunteerism and community engagement to make a significant impact at Guide Dogs Victoria. If you are a self-driven, compassionate, and collaborative professional, eager to support our mission through effective Volunteer management, we encourage you to apply.

**The benefits we provide**:

- A competitive remuneration package is available commensurate with skills and experience, which includes tax free salary packaging of up to $18,550.
- Flexible working arrangements.
- Paid parental leave.
- Support towards your professional development including paid study leave, educational assistance and an external mentoring program.
- Wellbeing program which includes an annual wellbeing calendar, discounted health insurance, employee assistance program, skin checks and annual flu vaccinations.
- Reward and Recognition program.

**Our commitment to diversity, equity and inclusion**:
**Mandatory Safety Screening Checks**

All employees are also required to comply with COVID-19 vaccination requirements as a condition of their employment, including third dose vaccinations. Vaccination evidence or valid medical exemption must be provided prior your commencement date.

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