Hospitality and Service Specialists

3 days ago

Coldstream, Australia CHANDON AUSTRALIA Full time

We are passionate, because our mission excites us. At CHANDON, we craft exceptional sparkling wines and experiences based on the celebration of communities. We care about making our wines the best. We are bold, because from day one we have been committed to finding new and unexpected opportunities, people and methods.

At CHANDON, we stand for our values of diversity and inclusion, courage and collaboration within our cross-cultural community. We are proud to be part of the Sparkling Wine Maison of the LVMH Group, with wineries in Argentina, Brazil, California, Australia, China and India, the sun never sets on CHANDON.

**About the Role**

Working from our modern facilities in the Yarra Valley, our Hospitality and Service Specialists work across all areas of the Cellar Door, offering daytime hours only, a rarity in hospitality and retail. This role offers the opportunity to contribute to a memorable guest experience within our Cellar Door.

**Responsibilities**:

- Deliver exceptional wine-tasting, dining, and educational experiences that delight our guests, create lasting memories, and encourage return visits.
- Maintain impeccable standards of presentation, cleanliness, and organization throughout the Restaurant, Lounge, Tasting Bar, Boutique, and guest amenities.
- Collaborate closely with all team members across various aspects of the hospitality business to foster strong, positive working relationships.

**Requirements**:

- A highly motivated and customer-focused individual; previous hospitality or retail experience is welcomed, but not essential.
- Strong attention to detail and excellent communication skills.
- Availability to work a rotating roster, with a focus on weekend availability to support peak season staffing needs. Weekday availability is also desirable.
- Domaine Chandon Australia is proud to celebrate our differences and communities. Our priority is to attract, support and retain individuals
- irrespective of gender, age, religion and sexual orientation._

**Benefits & Application**

You will join a friendly, dedicated and professional team. We offer a competitive hourly pay rate with applicable loadings, comprehensive induction and training in safety and work practices, generous employee discounts on retail purchases, and a Health and Wellbeing subsidy.

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