Aps5 Reportable Incidents Resolutions Officer

2 days ago

Sydney Western Suburbs, Australia HAYS Full time

APS5 | Hybrid Working | Parramatta or Penrith | 18-month contract

**Your new company**

This independent statutory authority, established by the Australian Federal Government, is seeking multiple APS5 Reportable Incidents Resolution Officers to join them for an 18-month period.

**Your new role**

In this role, you’ll be at the forefront of managing and assessing reportable incidents, providing education and training to providers, and developing strategic relationships with a diverse range of stakeholders. You’ll also contribute to a learning culture and support team capability building.

**What you'll need to succeed**
- You’ll be responsible for assessing complex incidents, including those involving the unfortunate passing of individuals with disabilities, and escalating incidents for further action when necessary.
- Identify trends and issues through oversight and review of reportable incidents, providing valuable advice to the NDIS Commission.
- Provide crucial education and training to providers about identifying incidents and effectively responding to abuse and neglect of individuals with disabilities.
- Develop and maintain strategic relationships with a diverse range of external stakeholders, including state and territory counterparts, service providers, and regulatory bodies.
- Prepare complex and sensitive correspondence and corporate documentation, including reports, briefings, and submissions.
- Contribute to a learning culture where expertise can be developed and shared.
- Must be an Australian citizen.

**What you'll get in return**
- 18-month contract with an option to extend.
- Multiple positions available
- Based in Penrith or Parramatta
- $55 - 59 per hour plus super
- Hybrid working arrangements

Working hours are 8am - 5pm 5 days a week, but can be flexible on start and finish times depending on the person's needs.
**What you need to do now**

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

2859242

  • Aps5 Resolution Officer Federal Government

    5 days ago

    Sydney Western Suburbs, Australia HAYS Full time

    6 months minimum contract | Penrith or Parramatta **Your new company** **Your new role** Key duties: - Assessing and monitoring reportable incidents. - Managing a caseload of reportable incidents, including the assessment of complex incidents and escalating incidents for investigation where necessary. - Identifying and providing advice on trends and...

  • Complaints Officer Aps5

    1 week ago

    Sydney, Australia Hudson Australia Full time

    APS5 Complaint Officer roles Locations - Canberra, Sydney, Brisbane and Melbourne 6 month contracts with the view to extend $55 per hour + super About the role - Assessing and monitoring complaints and other regulatory intelligence - Managing a caseload of complaints in connection with the provision of supports and services - Identifying and providing...

  • Aps5 Internal Review Officer

    1 week ago

    Sydney Western Suburbs, Australia HAYS Full time

    APS5 | Multiple Positions Available | Parramatta | Hybrid | $55 per hour **Your new company** This Federal Government Organisation is seeking multiple APS5 Internal Review Officers to join their team for a 12-month period. In this pivotal role, you’ll be the driving force behind ensuring compliance excellence. If you thrive on navigating complex...

  • Aps5 Complaint Handling Officer

    2 days ago

    Sydney, Australia HAYS Full time

    APS5 | Attractive Hourly Rate | 18-month Contract | Hybrid Working **Your new company** This independent statutory authority, established by the Australian Federal Government, is seeking multiple APS5 Complaints Officers to join them for an 18-month period. **Your new role** As an APS5 Complaints Handling Officer, you will assess and monitor complaints...

  • Aps5 Pricing Engagement Support Officer

    2 days ago

    Sydney, Australia Chandler Macleod Full time

    Chandler Macleod is the leading provider of temporary contractors to the Federal, NSW and local Government and has partnered with these Departments and Agencies for more than 25 years. Chandler Macleod is currently recruiting for an experienced **APS5 Pricing Engagement Support Officer **to join a leading Federal Government agency. This is an immediate...

  • Incident Resolution Specialist

    2 days ago

    Sydney, New South Wales, Australia beBeeTechnical Full time $130,000 - $195,000

    Incident Resolution SpecialistJob Description:The successful candidate will be responsible for analyzing and resolving complex technical issues that arise during the deployment of software solutions. This involves collaborating with cross-functional teams to identify root causes, develop efficient resolution strategies, and implement process improvements.Key...

  • Aps5 Assessor

    1 week ago

    Sydney, Australia Hudson Australia Full time

    The APS5 Assessor's role will be to risk assess incoming incident reports from aged care service providers, liaison with providers to gather relevant information, provide education to providers and formulate recommendations for appropriate action, including comprehensive report writing. Key Accountabilities: - Manage incoming reports & make initial...

  • Aps5 Assistant Regional Security Advisor

    1 week ago

    Sydney, Australia Chandler Macleod Full time

    Federal Government opportunity open to Parramatta, Penrith. Surry hills, Wagga Wagga and Newcastle - 12-month contract with the possibility of extension - APS5 - $55.24 per hour plus super Out Federal Government Client is seeking skilled Security Advisor for a 12 month temporary contract. The APS5 Regional Security Advisor will contribute to the provision...

  • Major Incident Support Officer

    7 days ago

    Sydney, Australia NSW Department of Customer Service Full time

    **Major Incident Support Officer** - ** Full-Time Temporary opportunity to December 2025** - ** Sydney location with hybrid working** - ** Salary starts from $110,266 + super** As the Major Incident Support Officer you will work with a dynamic team, who have a passion for problem solving, team collaboration and process improvements. You will be responsible...

  • Aps5 Strategy Officer

    7 days ago

    Sydney Central Business District, Australia Chandler Macleod Full time

    Chandler Macleod is the leading provider of temporary contractors to the Federal, NSW and local Government and has partnered with these Departments and Agencies for more than 25 years. Chandler Macleod is currently recruiting for an experienced a **APS5 Strategy Officer to join a leading Federal Government agency. This is a 12-month contract with possible...