Aps5 Reportable Incidents Resolutions Officer

5 days ago

Sydney Western Suburbs, Australia HAYS Full time

APS5 | Hybrid Working | Parramatta or Penrith | 18-month contract

**Your new company**

This independent statutory authority, established by the Australian Federal Government, is seeking multiple APS5 Reportable Incidents Resolution Officers to join them for an 18-month period.

**Your new role**

In this role, you’ll be at the forefront of managing and assessing reportable incidents, providing education and training to providers, and developing strategic relationships with a diverse range of stakeholders. You’ll also contribute to a learning culture and support team capability building.

**What you'll need to succeed**
- You’ll be responsible for assessing complex incidents, including those involving the unfortunate passing of individuals with disabilities, and escalating incidents for further action when necessary.
- Identify trends and issues through oversight and review of reportable incidents, providing valuable advice to the NDIS Commission.
- Provide crucial education and training to providers about identifying incidents and effectively responding to abuse and neglect of individuals with disabilities.
- Develop and maintain strategic relationships with a diverse range of external stakeholders, including state and territory counterparts, service providers, and regulatory bodies.
- Prepare complex and sensitive correspondence and corporate documentation, including reports, briefings, and submissions.
- Contribute to a learning culture where expertise can be developed and shared.
- Must be an Australian citizen.

**What you'll get in return**
- 18-month contract with an option to extend.
- Multiple positions available
- Based in Penrith or Parramatta
- $55 - 59 per hour plus super
- Hybrid working arrangements

Working hours are 8am - 5pm 5 days a week, but can be flexible on start and finish times depending on the person's needs.
**What you need to do now**

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

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