Product/program Manager, Selection Programs

2 weeks ago

Sydney, Australia Amzn Commercial Srvcs Pty Ltd Full time

Bachelor's degree
- Experience defining program requirements and using data and metrics to determine improvements
- 3+ years of working cross functionally with tech and non-tech teams experience
- 3+ years of product or program management experience

The Program Manager will work with product, technology and operations teams to drive automation through deterministic rules set up leading to scaled efficiencies across all elements of the Selection customer experience funnel.

Selection is one of the key pillars of the Amazon flywheel and critical to delighting Amazon's customers. The Selection Programs team owns driving strategic initiatives and key processes across all Retail product groups for Selection growth and efficiency. Our goal is to improve the customer and selling partner experience. Projects for this role include developing and driving new initiatives for Retail operational excellence impacting both topline and bottom line. This role will work directly with multiple internal businesses, technology, finance, operations, vendors, and partner teams across Retail and Marketplace businesses.Our retail team operates out of our fabulous CBD office (conveniently located near many transportation options), and from home (during COVID-19) leveraging technology.

Amazon offers employees in the retail team a competitive remuneration package, including participation in the company stock plan as applicable. We also look after our people with benefits, such as subsidized private health insurance, superannuation and paid parental leave options, amongst others.

Key job responsibilities
- Be the single threaded owner to partner with cross functional teams to drive process optimization, standardization and automation across Selection. Specifically owning the following work streams:

- Selection Lead Generation, Management and Qualification
- Selection Lead Outreach
- Selection Lead Generation Machine Learning
- Salesforce Platform SME
- Plan resourcing, analyze and report weekly and monthly metrics; identify trends and opportunities to improve processes;
- Execute high priority (i.e. cross functional, high impact) projects to improve operations performance;
- Design and implement automation solutions that remove manual process and enable stakeholders to manage the business more effectively;
- Drive the development of quantitative models necessary for evaluation of resource/cost reduction, and process improvement opportunities.

A day in the life

While you will always strive towards one goal - delighting customers - no two days will be the same. Due to the scope and impact of this role, you will continuously find new problems to solve and be required to partner with teams across the globe to deliver for your customers.

About the team
- 3+ years of driving end to end delivery, and communicating results to senior leadership experience
- 3+ years of driving process improvements experience

Acknowledgement of country:
In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.

IDE statement:
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer, and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected attributes.

  • Program Manager

    2 weeks ago

    Sydney, Australia Weir Group Full time

    Program Manager Weir Minerals - Division Technology Australia preferred Hybrid Weir Minerals has introduced this newly created role to transform our original equipment sales process through the integration of product selection, configuration, pricing and quote capabilities into the end-to-end process. The Program Manager will take ownership of the...

  • Product and Program Manager

    2 weeks ago

    Sydney, Australia Agriprove Full time

    **Join a true green tech sustainability business who are market leaders and scaling rapidly locally and in international markets.** **Take on a foundational role to set the strategy, direction and operating models and make a real impact in a fast moving and fast-growing group and industry.** **Build out new and innovative products and services across the...

  • Program Manager

    5 days ago

    Sydney, New South Wales, Australia CFS Full time $104,000 - $156,000 per year

    DescriptionAre you ready to be part of an organisation that values expertise, passion and diversity? At CFS we know that the foundation of our success lies in our exceptional people. We believe in celebrating individuality, have a passion for high performance and creating an environment where you can unleash your full potential. Our people enable us to make...

  • Program Manager

    5 days ago

    Sydney, New South Wales, Australia Colonial First State Full time $120,000 - $180,000 per year

    Are you ready to be part of an organisation that values expertise, passion and diversity? At CFS we know that the foundation of our success lies in our exceptional people. We believe in celebrating individuality, have a passion for high performance and creating an environment where you can unleash your full potential. Our people enable us to make a...

  • Program Manager

    2 weeks ago

    Sydney, New South Wales, Australia Qualtrics Full time $120,000 - $180,000 per year

    At Qualtrics, we create software that the world's best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platform. We are the creators and stewards of the Experience Management category serving over 18,000 clients globally. Building a category takes grit,...

  • Program Manager

    6 days ago

    Sydney, New South Wales, Australia Qualtrics Full time $120,000 - $180,000 per year

    At Qualtrics, we create software that the world's best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platform. We are the creators and stewards of the Experience Management category serving over 18,000 clients globally. Building a category takes grit,...

  • Program Manager

    1 week ago

    Sydney, Australia Westpac Full time

    **Create your best future and join Westpac as a Program Manager based in Sydney.** **What’s the role?** An exciting opportunity for a highly engaging and passionate Technology Program Management SME to complement the Technology Transformation team at Westpac. **UNITE**is a business-driven, technology-powered transformation focused on simplifying processes...

  • Program Manager

    6 days ago

    Sydney, New South Wales, Australia 996ae069-76d0-4224-b299-59edc062502e Full time $120,000 - $180,000 per year

    Lab3 is one of the largest Azure engineering practices in the Australasia region with a focus on Cloud & DevOps, Data, IoT & AI, Modern Workplace, Security, and Network services.We have a long-term contract opportunity for a Program Manager to ensure the successful delivery of multiple projects to one of our enterprise clients.The RoleLead the planning,...

  • Program Manager

    6 days ago

    Sydney, New South Wales, Australia Lab3 Full time $120,000 - $180,000 per year

    Lab3 is one of the largest Azure engineering practices in the Australasia region with a focus on Cloud & DevOps, Data, IoT & AI, Modern Workplace, Security, and Network services.We have a long-term contract opportunity for a Program Manager to ensure the successful delivery of multiple projects to one of our enterprise clients.The Role: Lead the planning,...

  • Technical Program Manager

    2 weeks ago

    Sydney, New South Wales, Australia Constantinople Full time $120,000 - $180,000 per year

    Constantinople is the first of its kind: an all-in-one software and operational platform for banks. We provide our banking clients with a cloud-native infrastructure to host and manage their customers. We offer a comprehensive suite of banking products, together with all operational services needed to run a bank efficiently. Constantinople's...