People & Culture Operations Coordinator

**Title**:
People & Culture Operations Coordinator

From individual technologies and services to comprehensive project delivery and mission execution, no other company can match the breadth and depth of KBR. Our strength as an Australian company is demonstrated through more than 60 years of successful project and solution delivery.

Headquartered in Canberra, KBR comprises a diverse team who provide a broad spectrum of capabilities across Australia and the Asia Pacific. Our proven project teams readily address complex and multi-disciplinary activities, providing a low-risk and cost-effective service to our customers.

Our combined experience and expertise delivers the right solutions, technology and equipment at the right time.

**Mission and Scope**

As our People & Culture Operations Coordinator, you will deliver quality customer service of the highest standard through the delivery of day-to-day People transactional activities across the employee lifecycle. This includes (but is not limited to) the creation of contracts of employment, onboarding new employees, employee record management, job changes, terminations, and reporting. As part of this role, you will be expected to develop close working relationships with key internal stakeholders, including Tax, Finance, and People & Culture, as well as any key external stakeholders/vendors.

**Responsibilities**

The key responsibilities of the role will include, but is not limited to:

- Support continuous improvement with a customer service mindset.
- Deliver transactional processes across the employee lifecycle against metrics and SLAs.
- Manage level 0 and 1 employee queries, escalating them where appropriate.
- Support the use of Workday within KBR and identify and support the implementation of new features.
- Support activities for new system functionality and People & Culture initiatives.
- Ensure accurate employee data and record management, ensuring the highest standards of data integrity.
- Ensure process controls are adhered to, to achieve the required governance and compliance requirements.
- Support all pre-payroll administrative activities for fortnightly and monthly pay cycles when required.
- Develop & maintain relationships with key stakeholders (People & Culture, Finance, Tax, and external vendors) providing high levels of customer service.
- Other duties to help support the wider People & Culture Operations team as required.

**Qualifications, Skills and Experience**
- Tertiary qualifications in HR or related discipline (desirable)
- Experience with Workday (preferred)
- Experience in a People & Culture function, preferably within a shared service or operational support environment.
- Demonstrated decision-making and problem-solving skills.
- Demonstrated ability to manage competing tasks and stakeholder expectations.
- People systems experience and knowledge and intermediate proficiency in the Microsoft suite.
- Good relationship management and communication skills, and a demonstrated commitment to a customer service mindset.

**What we will offer you**:

- A workplace culture certified as a Great Place To Work
- Flexible working
- Competitive salary (including annual reviews)
- Paid parental leave
- Income protection
- Corporate rewards
- Salary packaging/Novated leasing
- Employee stock purchase plans
- Flu shots, skin checks and discounted private health insurance
- Career development: Online learning, mentorship and career pathways

KBR acknowledges the Traditional Custodians of Country throughout Australia and their continuing connections to land, sea, community and culture. We pay our respects to Elders past and present.