Workplace Coordinator

JLL supports the Whole You, personally and professionally.
Shaping the future of real estate for a better world
At JLL, we see a Brighter Way forward for our clients, our people, our planet, and our communities. With over 200 years of real estate experience, we are, and always have been, in continual pursuit of brighter ways of working.
We bring to life see a Brighter Way in all that we do by seeking better, smarter, more innovative ways of working. We approach our work in a warmer, more optimistic, and inclusive way.
JLL is a global leader in helping clients envision where people will live, work, play, shop, and eat.
**What this opportunity involves**:
We are seeking a Workplace Coordinator to join and support the Foreign Commonwealth Development Office (FCDO) contract. You will play a critical role in supporting the administration and coordination of services across a portfolio commercial and residential properties, encompassing hard and soft services.
With 50 sites across Australia, this role is a unique opportunity to liaise directly with clients, contractors, suppliers, and stakeholders. While building and engaging proactive and collaborative working relationships both internally and externally.
**Snapshot of the role**:
Provide superior customer service to clients and meet necessary expectations.
Support our vendor management process to ensure subcontractors perform to the required standards (including on site inspection of vendors’ works)
Oversee site cleanliness and provide direction to cleaning staff to ensure spaces are kept clean and tidy.
Assist in conducting audits to ensure compliance.
Support a team delivering all facilities management and property services related queries for all DCFO stakeholder and issues.
Assessment of accommodation site reports and documentation.
Coordinate communications to affected stakeholders.
Manage work orders through Corrigo system and ensure proper documentation upload.
Maintain sustainability practices and manage HSE documentation compliance.
**Sound like you? This is what we’re looking for**:
The Workplace Coordinator will be a team collaborator with exceptional operational expertise and a track record of flawless delivery in fast paced facilities management environments. Strong communication and interpersonal skills enable effective collaboration with stakeholders and suppliers across Australia, both independently and in teams.
Must be an Australian Citizen or Permanent Resident
Team collaboration with flawless execution aligned to JLL standards and core values
Strong client and vendor relationship management with proactive customer service
Multi-tasking complex operational matters with excellent prioritisation skills
FM operational experience in dynamic environments
Microsoft Suite proficiency and service coordination background
**What you can expect from us**:
You’ll join an entrepreneurial, inclusive culture. One where the best inspire the best. Where like-minded people work naturally together to achieve great things. Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sight and imagine where JLL can take you.
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
About JLL
- We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.