Contact Centre Consultant

2 days ago

Melbourne, Australia Genesis Full time

**Contact Centre Consultant**

**NSW, Newcastle and the Hunter Region**
- Want to build a career?
- Looking for flexibility to fit in with your lifestyle?
- Keen to access some great perks and benefits along the way

Belgravia Health & Fitness’ customer care team is looking for passionate Contact Centre Consultants to deliver exceptional customer service.

**The Role**

We are looking for passionate people who are prepared to put the customer at the centre of everything they do by delivering exceptional service.

Here are some things you’ll be doing:

- Provide excellent customer service, by responding to customer's needs
- Ensure the quality of service meets agreed customer service standards
- Develop positive relationships with customers to provide the best customer experience

We are looking for part-time team members who are available and flexible to work on weekdays and weekends. Hybrid options available.

No experience required, all training provided.

**About you**
- A can-do attitude
- Shows attention to detail
- Great telephone manner
- Team player
- Fast learner
- Good computer skills
- Positive, friendly, helpful and energetic

**Requirements**:

- Customer service and administration experience
- High resilience to pressure
- Attention to detail
- Good ability to problem solve and can multitask efficiently
- Police Check
- Working with Children Check
- Current First Aid & CRP Certificate

**Benefits**
- Free Gym membership
- Discounted Golf memberships
- Discounted Accommodation benefits
- Great starting salary
- Be part of a dynamic and growing team
- Fun work culture aimed at seeing you succeed
- Plus, many more staff benefits

We are committed to providing a child safe environment. Please refer to our child safety framework. Successful applicants will be required to obtain a national police check and a Working with Children check.

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